I bought a computer....built especially...in December and have had nothing but problems since.Can I ask for a full refund even though it's a small private shop?

[cutekids]

I paid them outright and to be honest I thought at the time it was expensive.Anyway,i'm not computer-literate but hubbie and bil are and both have told me today that my computer has "died".The shop was aware of a few problems when I first bought it and they took it in and "rectified" the problems.However, I've not really had the chance to use it to its true potential and still i've had problems.Can I ask for a full refund or am I going to have to listen to them pontificating about what "needs" doing etc.forever and a day????

Um, Sale of Goods act applies to small private shops just as much as ASDA. But since you've accepted a repair, I'm not sure you still have the right to reject the goods - although given it's dead, you could insist on a replacement. Try asking Consumer Direct.

Well it wasn't really a repair, it was more something they'd omitted during the "manufacture"(?) of the actual pc.I asked quite alot but also did ask them to tell me first if I was asking too much.

/