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Facebook account hacked - email, phone and password all changed

12 replies

Rassy · 17/05/2023 13:33

My Facebook account has been hacked - email, password and mobile number all changed. I did get notification emails but by the time I saw them it was too late.

I have tried recovering my account but Facebook can't find it by searching on my email, name or password. Am going round and round in circles!

I can see my account via looking at my husband's account. Have tried getting support to recover it via his account but no joy.

Any advice much appreciated!!

OP posts:
Charlotte54 · 05/08/2023 03:22

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Patricia34 · 06/08/2023 15:03

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MillWood85 · 06/08/2023 15:09

My Mum gets her account hacked all the time - you just need to get someone else to report it for you. If your DH clicks onto your account, he should be able to report it.

https://www.facebook.com/help/203305893040179/?helpref=uf_share or this may work.

Runner456 · 10/08/2023 20:02

I dont think you can do anything, you would have recieved emails as the hack was happening, but the links in the emails expire very quickly

A facebook account is of no value, so just start again and warn others

In future enable 2fa in security settings, its a pain for you but makes hacking nearly impossibal

dianatahmasian · 25/04/2024 15:39

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Jennycoleman · 29/04/2024 00:23

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Chocoholicnightmare · 15/11/2024 15:23

There was something about this on the Jeremy Vine show this morning- might be worth having a listen on iplayer

liza001 · 09/12/2024 03:11

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Fupoffyagrasshole · 09/12/2024 03:19

@liza001 why does he have a gmail email

not a meta one

liza001 · 09/12/2024 03:24

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Whodrankmytea · 09/12/2024 05:32

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Most likely a scammer who you'd end up paying money to and get nothing sorted for it. (And would probably ask you for all your personal details, passwords, etc as you're likely to use them for other things too).

Dbank · 10/12/2024 09:46

Any idea how your FB account was compromised? i.e.

Password used elsewhere
Malware on computer
2FA not enabled
Someone else knew the password
Email account compromised

It would be really helpful to know if you don't mind sharing?

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