Hiya.
Sorry I've I posted in the wrong place but does anyone know what causes dead pixels on a LCD screen smartphone?
I have an Honor V10 which is still under warranty. Pretty early on bright white dots appeared on my screen. I must admit I've just got on with it convinced it was screen burn. How I have around 6 and they are really annoying. So I contacted Huawei/Honor after realising it is still under warranty.
I asked the what it could be and they said screen burn or dead pixels. I thought it could be screen burn but he read that this is really uncommon on LCD screens so more likely dead pixels?
Anyway they said the screen would need to be replaced under the warranty. I thought great. Then of course they said subject to no pyhsical screen damage or water damage. I am confident about both as my phone and screen have always been well protected. However I have since read that huawei/honor along with other manufacturers claim warranty is void due to water damage. Hand on my heart my phone has never been near water, and works absolutely perfectly. The only issue is the dots on the screen. I am worried they are going to claim water damage which seems to be a common rejection though alot of people stress this isnt the case. I've also heard the humidity can trigger to indicators to change colour?
Can water damage cause dead pixels?
I know I'm abit premature but just trying to gauge what causes the fault. Not going to lie if they do claim water damage I will be so annoyed because it absolutely isn't the case