BT Homehub wireless broadband quota being used by others?

[Meglet]

Does anyone else have the BT homehub? I swear someone else is 'stealing' our broadband quota. Every month we get an e-mail from BT saying we have gone over our quota of 5GB. But we only use it for surfing the net, approx 1 hour a day, and don't download a thing - DP has promised he isn't downloading porn .

When i spoke to BT tech help they insisted that the homehub was completely secure and wouldn't even contemplate that something dodgy was going on. Is it just us or is the homehub not that secure?

bump

You need to go into the settings and lock it down, to prevent other people casually using it. Not sure how to do this, but I know it can be done. Look in the manual. HTH.

I will get my DP onto it. He is capable of reading instructions, unlike me!

Hope you get it sorted out. It's pretty stupid of manufacturers not to set it to locked by default - they must assume that every user is an IT expert.

we now have a regular router installed and suprise suprise we aren't going over our monthly broadband quota. So someone was obviously piggy backing on our computer. Apparently it's possible to set a timer to steal someones broadband when they turn their computer on, they don't have to be waiting at home to do it .

do you use wireless? when our hub was wireless we could get next doors connection (never tried to use it so not sure it would) but on our lisitngs of available connections we had theirs up.

this is why we switch BT are over priced and crap tbh. we were paying for a servce we never got and didn't ahve refunded

homehub is encrypted by default. Only WEP, so it's pretty easy to crack, but it does mean a neighbour would have to actively hack it rather than see it on the list and just use it.