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Someone using my email for facebook

15 replies

libbyliz83 · 05/07/2017 09:48

I know this is a trivial thing to complain about but it's driving me mad. I have email alerts to my phone as I'm frantically looking for a new job but I'm getting around 30-40 emails a day for this persons facebook account regarding friend requests, friends status updates, comments on 'my' status/pictureself, getting tagged in pictures and that 'I' have a new msg. I don't use Facebook myself.

I set the email address up last year and quickly realised it's a recycled address for someone who lives in Australia. I used to get random emails from her kids school, linkedin, online shopping etc but about three months ago got a msg saying the Facebook account had been reactivated so she's obviously never changed her email on her account. At first I thought it was fake but this is genuinely someone's notifications I am getting!

I've tried pressing block facebook on my email app but im still getting them. I've looked online and the only advice I can see is to send a msg through Facebook to the support team but I don't use it and don't want to set up an account just to do that.

Does anyone know what I can do to stop the emails?

OP posts:
libbyliz83 · 05/07/2017 09:49

*picture not pictureself 😞

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Whitelisbon · 05/07/2017 09:51

I'd be tempted to get a new password for the account, then post a comment on the wall telling the owner to change their email address.
If that didn't work, I'd log in and deactivate the account, making sure I changed the password first.

libbyliz83 · 05/07/2017 09:54

I considered trying to log in and deactivate but was worried gaining access to another persons account would be seen as some kind of fraud?

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libbyliz83 · 05/07/2017 17:28

Does anyone have any suggestions please?

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ladasha · 05/07/2017 17:40

Could you maybe go onto Facebook, search for the person's account using the email address in the search bar and then send them a message on FB from your account (or a dummy one you create) asking them to change the email address?

libbyliz83 · 06/07/2017 23:40

I don't have a Facebook account.

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bubblesagain · 07/07/2017 18:52

www.facebook.com/help/contact/?id=255904741169641

Use the above contact form for misused emails.

Or log in and deactivate, I've had a similar issue with amazon and a few other companies and they told me just to log in and change the password.

TheFifthKey · 07/07/2017 18:54

You do have a Facebook account if it uses your email!

bevelino · 07/07/2017 18:57

Libby you could try asking a friend who has a FB account to send the other user a message on your behalf.

LostPlatypus · 07/07/2017 19:39

Definitely try the form bubblesagain posted. If that doesn't work then just log in and deactivate their account - they might actually take notice then.

I have a really common name, and was lucky enough to get [email protected] so I have had a few instances of getting emails from companies (usually American ones) where someone has put their email address in and forgotten the number, or faked it or whatever and so I end up getting their emails. If the unsubscribe thing doesn't work, I do end up just logging in as them and closing the account because it's the only way to stop the sodding emails, and they're obviously not bothered if they haven't figured out that they're not getting emails for months.

I've only closed someone's facebook account after months of trying others ways, including posting on their wall and being ignored. I could have had someone's eurostar tickets and all sorts though, if I was the kind of person to take advantage/steal things, which I'm not.

libbyliz83 · 07/07/2017 21:16

Thanks bubblesagain that's what I was looking for, I knew there would be a way but I couldn't find it. I've submitted the former, it says they havery opened a case, will look into it and msg me when they have an update.

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libbyliz83 · 07/07/2017 21:23

So. I've just sent it and instantly got an email reply. First paragraph says...

"Thanks for contacting us. It looks like we couldn't confirm that you're the owner of this account because you didn't provide ID with information that matches the account details. Please send us a photo or scan of an ID that matches the details on this account. "

Am I being really thick here? I'm not trying to prove it's my account, I'm trying to say that accounthe is using my email address. Have I read it wrong?

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bubblesagain · 07/07/2017 21:32

It'll be an autoreply, so if possible reply if there is a link to the submission box (or reply via email if possible) explaining the issue and that you can prove it by being the email account holder and hopefully a person rather then just an auto one.
That'll just be an auto generated thing because the details you put in don't match.

libbyliz83 · 10/07/2017 16:08

So I wrote an email back, they replied today (an actual person) saying as long as I don't click on the confirmation email link my account should be fine! I don't think they're quite understanding that it's many emails a day and a reactivated account Hmm 17 notifications so far today Confused

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GavelRavel · 14/07/2017 09:36

So you own and use the email account but someone else's Facebook account is using your email address right? So can you login to their Facebook with you email account and password that you created? If so I don't see how that's fraud? Login and send them a message saying to change the email address. If they don't decativate the Facebook account, that's what I would do, they will then have to sort out getting it reactivated with a different email. Surely demonstrating that you can login to their Facebook with your email will make them take action?

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