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Help with new mobile

12 replies

soupey1 · 16/04/2015 08:56

Hi everyone,

Hopefully someone more technically competent than me can help. I have ordered a new smart phone, coming today, a Motorola G 2nd Generation dual sim. What I would like to know is if there will be anyway to stop it connecting to the internet through the sims whilst still allowing it through wifi (I know you can stop roaming to other networks in other countries but this would be at home in UK). If not I will have to turn off data completely and just turn it on when I actually need to use it.

Background -this is my first "smartphone" and my children are already discussing how useless mum will be and that I will never get to grips with it so I don't want to ask them - I would rather look an idiot on here!

Thanks

OP posts:
prh47bridge · 16/04/2015 10:52

Yes. This is an Android handset so you can disable mobile data through the settings. However, data is not that expensive these days and many deals include data. For example, a giffgaff monthly goody bag costing £10 gives you 500 minutes of UK phone calls, unlimited text messages to UK numbers and 1Gb internet usage. Unless you intend to watch videos on your smartphone that is likely to be more than enough.

Note that if wifi is available your smartphone will always use that rather than the mobile network for data. So once you have set up your smartphone to connect to your home wifi it will always use that for the internet while you are at home regardless of whether or not you have disable mobile data.

soupey1 · 16/04/2015 11:14

Thanks - I have 500Mb data but don't want it automatically updating apps and downloading email etc when I am in the car and have no wifi. Do you have any idea how to disable data - is it through roaming or would it be somewhere else?

Sorry to be so bad at this.

OP posts:
NetworkGuy · 16/04/2015 19:20

I have the same phone, and it should be quite easy to set things the way you want. In Settings, choose SIM cards under Wireless + Networks, and then simply turn the Mobile data switch to off.

Help with new mobile
Help with new mobile
soupey1 · 17/04/2015 09:42

Thank you.

My phone has now arrived but it takes micro sim and I have mini sim so I have downloaded a template and need to wait for DH to cut it down for me.

OP posts:
prh47bridge · 17/04/2015 17:43

Android won't automatically update apps unless you have a wifi connection. Also it only downloads a small portion of each email unless you ask it to download the rest. I have data permanently enabled on my Android phone and generally use less than 500Mb data per month.

soupey1 · 17/04/2015 17:56

Thank you - my son has since said he has 500Mb per month and never uses all of it so perhaps I was worrying for nothing.

Cutting down one of the sims worked but not the other so I have had to ask orange to send a microsim!

OP posts:
NetworkGuy · 18/04/2015 04:19

Android won't automatically update apps unless you have a wifi connection.

Pretty sure my Sony Xperia T does (but on unlimited data plan from Three, so never a major concern for me).

prh47bridge · 19/04/2015 00:12

It is actually a setting in Play Store. Open up the store, touch the menu item and choose Settings. Under General you can set your phone to update over wifi only, update over any data connection or never auto-update. I believe wifi only is the default setting on most handsets but I accept that some manufacturers may have chosen a different option.

soupey1 · 19/04/2015 08:13

I have just checked my phone and it is already auto set to update over wifi only.
I am a little concerned about battery life as I fully charged it yesterday and it is already down to 47% but I did spend some time yesterday inputting all my contacts and creating a customised ring tone so hopefully that was what caused it.

OP posts:
NetworkGuy · 19/04/2015 22:56

Wow 47% left. I sometimes have to charge mine twice in a day :)

To be fair, with many smartphones, it's uncommon to not have to charge your phone daily, if you use it for even just a few things, and while the Moto G has a reasonable size battery, it's capable of quite a lot, so screen brightness, mobile signal strengths, wi-fi signal strength, and other factors will affect how many hours you get between charges. Just enjoy it, you've chosen a pretty good mobile at a rock bottom price (for what you've got in your hand).

NetworkGuy · 24/04/2015 08:38

EE launched (on 16/04) a 'free power bar' scheme, where they will offer exiting customers (of broadband, PAYG and mobile contracts) a top-up charger branded EE.

They will give out one per number (so if your family has 3 PAYG mobiles, you can request one for each), on request using a 35p text message (for BB users they need to join the scheme first, I think sending POWER to 60005 from any phone).

They will offer a free charged replacement for anyone who pops into a store with one (ie you walk in with an empty unit, they will swap it for a charged one so you can then have that to charge your mobile).

Having launched this scheme (and had web coverage beforehand) they are completely out of them at present, and expect more at the end of June.

I have a couple of old (2000 and 1996?) Orange PAYG numbers that I spend perhaps a fiver a year on (just send the odd text to keep alive) so will get one of these for my sister's phone on Three.

In the photo I've attached, there's my own Anker battery charger (which has approx 3200 mAh capacity, the EE ones will be 2200 mAh, so won't fill a phone quite as much, if its a hefty smartphone with big screen etc).

Help with new mobile
NetworkGuy · 24/04/2015 08:41

Sorry, the text was POWER to 365 for an order code from EE.

Someone with EE broadband needs to send a different text to 60005 (and probably need to give their landline number for EE to check it supplier broadband on that landline).

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