Should I buy an iPad from John Lewis or Apple.

[ToootSweet]

Am thinking in terms of setting up and customer service.
Apple never seem to have much time but do John Lewis have as much knowledge?

There really isn't much setting up to do. The ipad tells you what you need to do. You can book an appointment at the apple store to get someone to go through it all with you if you prefer.

we bought ours from JL for the longer warranty period but booked a lesson at the apple store to help set up :)

I had a problem with a refurbished iPad bought directly from Apple. The cover period for telephone support had expired, but they were great, they suggested we try a couple of things (even though they shouldn't have) and the first suggestion solved the problem. All subsequent (3 more) bought from Apple for this reason.

Check if JL are offering additional warranties.

John Lewis offer a longer warranty. That's what swung it for me.

I bought mine from JL last year as they had a 2 year warranty whereas everyone else had 1.
DD has a Mac we bought online which had loads of problems and Apple were very helpful even though we didn't buy it from them.

Thanks for the quick replies.
I will look into warranties.
Re setting up, I want to transfer some things from my iPad/phone eg calendar and all my lists that are in notes but not all the games my ds has in it so he can have my old iPad.
Would that be easy to do?
Didn't realise you could buy from John Lewis and then book in with Apple.

You can also pay jl twenty quid to set it up. I think tjey offer data transfer appointments too but i am not sure

Buy from JL for 2yr warranty. You still have 1yr manufacturers warranty with apple anyway ..

Don't pay JL for set up. You already have an iPad. Your calendars etc are in the iCloud. Just register it to the same account and sync everything and it'll just work fine. You can book a geek squad/ training session with apple if needed though.

Please at least think about getting your DS his own itunes account unless he has lots of stuff he's bought on yours. A few quid re purchasing a game or two and then only letting him have an account that runs on vouchers rather than a cc link seems like a good investment after reading the horror storied of £400-600 quid on games/in app stuff that kids have either unknowingly or deviously spent. Apple are wisely refunding " sob stories" re in app purchases but there is not legal reason they should in most cases.

I bought mine from JL for the 2 year warranty.

I want to transfer the calendar etc to new iPad but then delete from the original, is this possible?
Ds has loads of games on my iPad. He doesn't know my password though.

What you need to do is back up everything on the old one to iCloud then set up new one with the same iCloud account. Once that's up and running set up the old one on a new iCloud account for your son. That way he won't be using your storage up.

But I don't want everything from the old iPad onto the new one. I want ds's games on the old one and my calendar and notes on the new one.
Not sure if that is possible.

Of course it's possible not to sync everything onto the new ipad :) Certainly with a wire to a laptop you just go through each area (music/apps/books etc) and choose what you want on each device.

I'd still set him his own account up!

Good, glad it's possible, as you can tell I am a bit of a technophobe.
Yes I will get ds his own iTunes account as well.
Thanks again for all your advice.