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Is it possible my new ACER Aspire notebook doesn't have a headphone jack?

11 replies

wem · 26/12/2013 12:15

It has something I thought was for headphones, but it's possibly for microphone. There's a symbol which has headphones with an attached microphone - is that just a microphone port? (I've tried googling, but can't find a standardised symbol list.)

I've looked at audio manager and it only has tabs for speakers and microphone. I've tried updating the driver, but windows says I've got the best drivers installed already (Windows 8.1, if that's relevant).

So it looks like it just doesn't allow headphones, but I'm surprised - aren't headphones pretty standard? We use external speakers that plug in through the headphone jack, that we can't use now.

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DontCallMeDaughter · 26/12/2013 12:17

What model is it?? Does sound a bit odd...

wem · 26/12/2013 12:19

Aspire E1-350 :)

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wem · 26/12/2013 12:19

E1-530, sorry

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ineedanexcuse · 26/12/2013 12:21

I think its ne sicket for both headphones and mic-as per a headset arrangement. Have you tried it yet with just speakers for example?

ineedanexcuse · 26/12/2013 12:25

ne sicket =one socket

wem · 26/12/2013 12:42

It works fine just playing music through the inbuilt speakers, but when we plug headphones/external speakers into what I thought was the headphone jack, nothing happens, it keeps playing through the inbuilt speakers instead.

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FurryDogMother · 26/12/2013 12:49

You need to go into your control panel, then hardware and sound settings, and set the default to your headphones :) Hope that works!

wem · 26/12/2013 13:01

Thanks, I've been through hardware and sounds and there isn't any option to make headphones the default.

If I go to Manage audio devices, it only shows speakers as a playback device. If I go to speaker properties it has a box called Jack Information, in the box it says L R [filled black circle] Analogue Jack, but none of it is clickable, I can't do anything with it.

In Hardware and Sound there is another link called Realtek HD Audio Manager, and that's where there are tabs for speakers and microphones, but nothing about headphones.

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DontCallMeDaughter · 26/12/2013 13:15

The online specs say it should definitely have a headphone jack so it's clearly not working properly... Is it a new laptop? Xmas present? Can you take it back?

DontCallMeDaughter · 26/12/2013 13:16

Does this help?? www.tomshardware.co.uk/answers/id-1798185/headphones-working.html

wem · 26/12/2013 13:27

Thanks, the answer in the link is the most specific I've found, but it's not made any difference. I think it's just not working Sad. The laptop is new, but not brand new. Had it a few weeks and updated to 8.1, transferred everything from old laptop etc. etc., so not sure I want to start all over again for a functioning headphones socket. It is annoying though.

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