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Unwanted PC clean-up ads

5 replies

Tragedies · 04/01/2013 05:55

Unrequested boxes for paid-for PC clean-ups are appearing on my laptop. They are from Tuneup Automatic Maintenance and TuneUp Utilities. They specify that my PC is no longer optimized. How do I get rid of them permanently? If anyone can help, words of one syllable would be appropriate!

OP posts:
NicholasTeakozy · 04/01/2013 12:12

Download and run MBAM (MalwareBytesAntiMalware) until it completes a full scan. Note there are two versions, one is free. The free one differs in that you have to update it manually and is perfectly good.

Then download the free version of CCleaner, open it, go to settings and left click on secure overwrite-3 passes. Go back to the main page, left click analyze and let it work its magic. If you're running it for the first time it may take a few minutes to complete a scan. It should also get rid of cookies stored on your pc too so hopefully your pop ups will stop. Then click delete and a dialog box will appear asking you if you want to delete stuff permanently. Confirm that you do and it will.

Also consider getting an adblocker.

Tragedies · 04/01/2013 19:37

Right! Great! Many thanks!

OP posts:
NicholasTeakozy · 04/01/2013 21:16

I evangelise for CCleaner. It is the best free tool for keeping rubbish off your computer.

If you have Chrome or Firefox as your browser consider adding HTTPS Everywhere and Ghostery. HTTPS Everywhere forces SSL on your PC, the same protocol used by the banks. Ghostery blocks tracking cookies. It actually tells you how many, and what they are, are on whichever page you're viewing.

All essential for online security IMO.

Also consider switching from Google to Ixquick. It uses the same engine but doesn't record your IP address and combined with the above measures (along with enabling Private Browsing in Firefox) means enhanced privacy.

AlexAlex0 · 04/07/2020 18:54

Hi there! I had the same problem before, but now I have Malware Bytes Anti Malware installed on my computer and I don't have these issues anymore. But if they appear so often, maybe there's a problem with your computer. Try to find the best registry cleaner , run it, and see if there are any errors or malfunctions. I run my cleaner very often, weekly I would say because my laptop is older and it needs a more frequent cleanup. My advice is to try to do that and see if those ads will still pop up.

whiteroom · 04/07/2020 22:36

SuperAntiSpyware is another good free tool. Catches the bits that Malwarebytes misses.
You're not running AVG by any chance?

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