Computer needs 'to be checked for consistency'???

[LaTrucha]

Hi,

When I open my computer it says it needs to be checked for consistency. It starts checking 'CHKDSK' but gets stuck on a particular file (it say £% of checking is done). It says this file is 'unreadable' and then sits there doing nothing.

What do I do now? I have overidden it to write this, but I would like to sort it out.

Thanks!

What is the file?

I don't know. When the computer is checking the files, it runs through numbers. It s number 109197.

Does it say unreadable file or unreadable segment?

I suggest you run CHKDSK in fixing-errors mode - go to start-->run and then type "chkdsk /r" without the quotes, then reboot.

If that doesn't work you may be looking at backing everything up then reformatting the drive and reinstalling everything, although someone may be along with an alternative approach.

unreadable file.

So can I start CHKDSK for myself? It has been starting itself up automatically when I turn on the computer.

bump! i'm not very tech savvy, sorry.

It runs automatically when you start the computer but by default it doesn't attempt to actually fix any problems it finds. Running the /r command will make it try to fix the issue as well as identify it. If that works you are sorted - if not then I would make sure you have everything backed up.

When it starts I just get a balck screen with white writing on it. I'm not sure where to put the command. I get a countdown of ten seconds to bypass it by pressing any key, but that's all. I'm sorry to be dense and thankyou for your help.

You do the command while the computer's still on normally (when you've overridden the CHKDSK) and then reboot. Depends which version of Windows you have but something like Start -> All programs -> Accessories (maybe -> System tools) -> Command prompt should get you to a window where you can type it in.

Thanks. I'll give it a whirl tonight. Thanks very much.

I tried it. When I put in the command prompt it says I do not have sufficient privileges / 'You have to invoke this facility running in elevated mode'

Sorry to bother you again!

Does your user ID have Administrator access?

Just made DH read this (he's the computer bod in the family). He agrees with the advice you've been given, and like Otherworld said, you need to have Administrator access. That's usually the default for the main account on the computer, so check that's the one you're using.

Again depending on version of Windows you have, you may need (instead of just normally clicking on Command Prompt) to right-click on it and select "Run as administrator"

Thank you all very much. I'll try that.

It's just my own PC BUT what Casey says makes sense with.