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Help with new phone

4 replies

jammydodger1 · 20/03/2012 16:29

Good afternoon, If I could call on your help i would greatly appreciate it Grin
I have just got a Galaxy Ace on 7 day trial and am stuck on a few things Sad
in settings do i always leave on Wifi and network notifications or will this run my battery down quickly?
do I need bluetooth on to access internet as havent been able to access yet on phone?
In task management on phone it says "Ram 195mb/278mb is that bad as phone new today?
I also have active applications, do i need to end all whenever i have been on internet to disconnect as im scared of running huge bill up?
sorry it long but Im really crap at these things Smile

OP posts:
Naoko · 20/03/2012 17:05

Having wifi and mobile internet on will run down your battery faster than if you don't have it on, but turning it off rather defeats the point of having a smartphone! I only turn mine off if the battery is nearly dead and I'm trying to scrape another hour or two out of it until I'm in a position to charge it. Just get into a habit of charging it overnight, if it won't last a full working day even with everything running there's probably something wrong with it.

I assume that you are on a contract or bundle that comes with a certain amount of data included. You should not have to end applications to avoid a huge bill, background use of applications (so with stuff running but the phone in your bag and not actively being used) is very small. If you are worried about going over your data allowance (after which you get charged extra), install a monitoring app. I use one called 3G Watchdog, it's very easy to use and will show you how much you've used and how much is left of your monthly allowance. It's also worth noting that the data allowance is only used when you're using the 'mobile internet', also known as 3G, while out and about. When you are connected to Wifi, either your home wifi or at a coffee shop/library/hotspot, it does not count - you can use the internet via wifi all day long if you like and you won't get charged or use your allowance. The phone will switch automatically, so if you leave the range of your home wifi it'll switch to 3G and back when you get home again. There should be a little icon, probably in the top of the phone's screen, to indicate which it's on.

You don't need bluetooth on to access the internet. In fact, I'd recommend turning it off except when you need it, because bluetooth sucks battery like there's no tomorrow and most of the time you won't be using it.

I don't know how much ram use is normal for your phone, and it varies hugely by model, so I can't answer that specifically, but I doubt it's a problem. The Galaxy Ace is an Android phone and Android is very good at managing its own ram and releasing it when needed; you more often find that if there is a problem, the cause of it is a badly coded app you've installed.

Hope that helps, if any of it doesn't make sense please come back and I'll try to be clearer!

jammydodger1 · 20/03/2012 17:23

Naoko I thank you so much for your reply, yes on a contract bundle have 500mb (?) of internet usage per month which im told is ample as would generally just look stuff up, mn, banking etc, the phone is saying 3g all the time at top of screen? is that right? but then occasionally turns to a H (is that home) and when I download something should it come straight onto the screen or does it go into another section , sorry Im determined to join the 20th century but i tend to randomly click things and then cancel as worried might download bugs and things Grin
ps I did not know that if I was at home then it didnt eat into my data allowance so that was a gem of information Smile

OP posts:
Naoko · 20/03/2012 17:43

Well, if you're at home and connected to your wifi then it doesn't use data from the allowance. If it's saying 3G it's obviously connected to 3G, H also means it's using mobile internet, just a slower version of it. The wifi icon looks like this. If you're not seeing that, and you do have a wireless network at home, then you need to point your phone in the right direction and possibly put in the password if your network requires one. Go into your phone's settings, there will be an option called 'wireless and networks' or similar. In that menu there should be a place to set up wireless access points, go there, find your wifi in the list that'll come up, and feed it the password.

500mb will be plenty for general browsing, email, facebook, banking, MN, etc. It's only if you do things like watching youtube videos or streaming online music services you might have to keep an eye on it, those are very data hungry.

jammydodger1 · 20/03/2012 19:20

sorry swimming with dd2! have put my password in for sky (is that network key?) its proberably me putting wrong passwork in because it keeps trying, will look through paperwork and make sure i got correct passwork, I thank you your information has been really helpful, I may have further questions bet you wished you never replied now but i really appreciate your help Thanks

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