Windows Live Family Safety?

[bigTillyMint]

Was (foolishly) trying to set up parental controls on our newish PC, using the Windows Parental Controls that are on the Control Panel - Windows Live Family Safety

Had to make another account and set up passwords for mine to make it an administrator.

But the Windows Live Family Safety just keeps saying setting up and nothing has happened.

Meanwhile, I can't transfer all the documents, etc from my "user account" to the family one. When I click share to, it just comes up after a while with unable to share.

Anyone know what to do?

TIA!

I'd try uninstalling the family safety centre stuff and reinstalling.

Thanks for the reply, but I don't think it has installed at all yet - it doesn't seem to be working

Is this on Windows Vista or Windows 7?

On Vista, if you go to the Control Panel and under the Programs section there's one marked Uninstall a program. Try that. It should give you a list of everything that's currently installed. There should be a bit named "Windows Live Essentials 2011" - the Family Safety Centre is included in this.

Do you have the Windows Live Essentials 2011 entry in the list?

Windows 7

There is a Windows Live Essentials 2011 and when I click on it, the opiton is uninstall/change

Meant to add, I can't see the Family Safety Centre on it at all!

Windows Live Family Safety is not part of Windows Live Essentials. You have to download it separately here

Oh Microsoft Security Essentials (anti-virus/malware) is a separate download too.

mranchovy, I've got Windows Live Family Safety Centre (WLFSC) installed on this PC. It's tied into the rest of the Windows Live stuff; there isn't a separate WLFSC entry in the Control Panel's add/remove programs list.

As far as I am aware, if it's not starting up properly (so you can't get to the "just remove the WLFSC bits and leave the rest" option) then the only way from the Control Panel to to remove it is to get rid of all the Windows Live stuff and then add it all back in again.

Alternatively, as it's Windows 7 you should be able to roll back to a previous system restore point prior to installing WLFSC. I've not got access to a Win7 machine here to confirm how to do that, but if you click on the start menu, choose help and then search for "system restore" it should point you in the right direction.