Someone reassure me that installing iWork won't kill my macbook!

[zisforzebra]

I've recently had awful problems with my macbook that ended with it having a two week stay at a repair shop to the tune of £300.

It's come back with Snow Leopard (great since it went with Tiger) and a new hard drive and more RAM. Unfortunately, it's lost iWork which I rely on for household records, correspondence etc.

I've got the iWork disk ready to install but am really worried it will just cause problems all over again. It will be okay won't it?

"It's come back with Snow Leopard (great since it went with Tiger)"

Did you pay for that and did you get the install disks? If not then they might very well have installed a dodgy unlicensed copy of Snow Leopard.

And if they're the sort of people that would do that then I would worry about the quality of their work...

Installing iWork should be fine, it shouldn't cause any problems on it's own.

Cool, thanks!

No I didn't get the disks. I offered to leave my installation disks when I dropped it off but I think they were faulty (couldn't do an erase and reinstall from them). They've got a good reputation locally though.

"No I didn't get the disks."

Do go back and get the disks, you might very well need them in the future. It will also make sure that you've got a properly licensed copy of Snow Leopard and not some knocked off copy.

"They've got a good reputation locally though."

To be very honest I can't think very highly of any IT "professional" that will install an OS for someone and not give them the original media and might possibly be doing it illegally too.

It bothers me when I see IT people treating their customers shoddily, in part because I can see through it, in part because I hope that someone else will stand up for me when tradesmen whose world is a mystery to me (cars, plumbing, building, gardening, and so on) try to rip me off or behave badly.