Problems sending emails with Microsoft Live Mail

[Sherbert37]

Anyone else? Has been 2 days now. Get 0x800ccc0e error message. Have googled but cannot find a workable solution. Will this magically fix itself if I leave it alone (hopeful).

I have not used this version of MS mail application (I mostly help clients with MS Outlook Express, dislike MS Outlook, and fortunately none of my clients has switched to Windows 7 - nor do they want/need to).

A quick search found the error message suggests a failure to connect to the mail servers, so do you know what server you are trying to connect to, please ?

Is this for company e-mail or getting mail from your ISP or some online mail service ?

Well I have finally solved the problem. I needed to change the outgoing server to my newer broadband provider rather than my email provider (I changed providers but kept my old email address). All fine and good but I changed providers months ago, kept both servers as my old email provider and have not had a problem up to now. Very strange but at least it is working.

Thanks for trying to help NetworkGuy, it seems from googling that is is a common problem with Live Mail and Windows 7.

Have not seen this error message myself so curious as to whether it explains in "plain English" what went wrnog.

I would have thought the number of users getting similar "cannot reach host" messages would not be exceeded just because someone was using Windows 7.

Lots of possible reasons for not being able to connect, but in your case, the outbound mail should have been 'protected' from access by anyone on a remote service (unless they specifically support it).

Most ISPs allow any customer to send, generally with any 'From' mail address, because they only need to know the connection is part of their network (which is easy to check because the ISP allocates their IP address).

Your old ISP allowed you to access their SMTP (sending) mail server (presumably because they had not deleted your user details, allowing server to think you were an existing customer, but "on holiday abroad" or whatever).

When they finally deleted you from their 'current users' list, the SMTP server started blocking your attempts to send mail.