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I have lost my mouse....help

8 replies

CarGirl · 01/01/2011 19:08

That is the arrow pointy thing on my laptop have had to find mouse to plug in to use it.

any ideas?????

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CarGirl · 01/01/2011 19:36

bump

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NetworkGuy · 01/01/2011 19:38

Have you rebooted ?

If you have and the mouse facility not working on laptop, then two possible ways for it to fail -

1 would be that the software driver has been deleted (have you had to shut laptop down using power button, not using 'start / shutdown' function

2 would be a hardware problem

You may be able to download the drivers for your laptop from the manufacturer's website.

Out of interest how old is the laptop and what make/model is it (in case it is listed on lots of websites as a 'known problem') ?

CarGirl · 01/01/2011 19:50

I haven't rebooted will do in mo.

It's new, about a month acer aspire 5532, interestingly a recurrent problem I have with it is that it types where it wants and keeps moving "cursor" position half way through a sentence - it will be like that as soon as it's on and have to reboot - any ideas on that?

Is there a shortcut key to turn your pointer off, is it a possibility that I pressed that by accident?

Will reboot now....

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CarGirl · 01/01/2011 19:56

rebooting worked, I HATE this laptop .

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NetworkGuy · 01/01/2011 20:18

Oh dear. Only a month old. Gulp.

Sorry, not sure about the moving where it wants. I must admit that (having tried out Windows 7 on a laptop I gave my sister, so used just for limited browsing and so forth) one problem I had with it was the random generation of kskkskskhfu xjxjxjjjs characters when I was typing.

I much prefer a full size keyboard with separate number pad. There are at least a dozen PCs in the house (and more in the garage) so I don't like laptop keyboards, each with their own different layout for up/down home/end delete/backspace etc. So I just plug in a cheap multimedia USB keyboard on any PC I use (I bought 5 or 6 identical ones in a job lot on Ebay at 3 or 4 quid apiece) - it was that USB keyboard that was not 'liked' by Windows 7.

Perhaps there is some underlying problem. If you keep getting problems it would be worth complaining to the store (as, whatever they tell you, the buck stops with them in the first year). I will see if I can spot anything about that model laptop in the next 12 hours or so. (Am about to slink off to keep my cat company and watch some TV for a while).

CarGirl · 01/01/2011 20:26

Cheers much appreciated, I am so not a tech person. We don't have the physical room for a pc hence a laptop!

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RustyBear · 01/01/2011 21:45

Cursor jumping is a common problem with Acers; I,ve had five of them with it, and it's one of the reasons we don't get them for school anymore (others are overheating problems and the fact that I had to return one laptop to be fixed five times and they kept sending it back with the wrong version of Windows)

The cursor problem seems to be due to the lightweight keyboard vibrating as you type- I fixed it by going into the Mouse section of the Control panel and disabling 'tapping while typing'.

CarGirl · 01/01/2011 21:58

Cheers rustybear, perhaps I should try returning it? It doesn't happen all the time and when it is happening, I just reboot and it's fine?

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