Hello
Apologies, I have posted this already in the property forum, but someone suggested posting here as it relates to telecoms cables running over my front driveway...
Just wondering if anyone's ever had a similar situation and the outcome. We've moved to a new house which has a number of telecoms poles serving houses down the road - not a problem, except for the fact that we have 3 cables running over our land which serve neighbouring houses (a couple run directly in front of the first floor window and another in line with the guttering). The cables pass horizontally infront of my home, approx 80-100cm away. Two of them run right outside the first floor window, while the third is in line with the guttering.
This makes carrying out essential maintenance work like guttering, roof work, exterior painting, even window cleaning really challenging and some maintenance jobs will be impossible to do as the cables run too close. There is no way to move them further away from my property, the cables would need to be relocated. Luckily there are other telecoms poles on the road already, including one even closer to the houses being served by the three cables infront of my home.
I have contacted Openreach and they have said I need to pay for a survey to see what the costs of relocating the cables would be.
But this doesn't seem right to me:
they have run the cables in a way that obstructs my property, meaning I can't carry out maintenance jobs on my own home
the cables run across my land to serve third parties, not even my own home
no other houses down the street have cables obstructing their properties like this
there is a telecoms pole opposite my neighbours which both of the other two properties could be connected from, which wouldn't obstruct any properties
I'm finding Openreach impossible to navigate. First they said to report to Network Relocation Team, who said it's not their remit and to report to the Damage Team, then the Damage Team said to go back to Relocation Team, who are now trying to charge me for a survey to look at the cables.
Any advice would be incredibly appreciated.
Thank you!