Those of you that complained to Sarah Raven last year did you ever hear back and should I try complaining again?

[Springf3v3r]

So last year I was sent completely different plants to what I ordered. No explanation .These geums as opposed to Mai Thai and the same re Agastache. They were labeled as Mai Thai when they’re clearly not.. I did multiple online complaints and then tried direct via email. They ignored every single complaint. Don’t even acknowledge them .

Then read they temporarily shut down and now I see they’re up and running again. I will never ever order from them again however I would like the plants I originally ordered as I’m feeling very ripped off.

Is it worth trying?

Another disappointment was the day event to Perch Hill . Talks and lunch and time to explore . It was a beautiful day and the flowers and planting were gorgeous but that’s where it ended really . Josie was very engaging but Sarah couldn’t have been less interested if she had tried , felt very jaded and going through the motions . The lunch was as cheap as chips , quiche and ‘ leaves from the garden ‘ followed by a chocolate mousse thing and served with orange squash to drink . All for £250 a day .