Badly.
They spend years being grown in a warm country, they then get uprooted, shoved in a pot, and then shipped to Holland where they spend months in quarantine in a greenhouse, recovering from the journey and being checked for pests and diseases. During that time they are looked after well.
After that it all goes pear-shaped for the poor plants, they are loaded onto trucks or shipping containers, left in the pitch dark for days or even longer, unwatered and very likely at the wrong temperature. They then have to go through customs and then on to the importer, who is probably a wholesaler themselves. Then the orders are shipped to the retailers, who have them for however long, and eventually they end up with you. Chances are that at some stage of that journey they have spent time in an unheated environment. In the middle of winter. That is really not ideal for a plant that likes a warm mediterranean climate all year round.
@sunandwaterfalls By the time your plant got to you it was already stressed, and you then went and disturbed it all over again by repotting it.
If I were you I'd spray it with a multi-purpose insecticide/fungicide, keep the soil just slightly moist and move it to a light, cool room at around 16 degrees, away from sources of heat such as radiators, and away from bright sunlight and draughts. Then leave it in peace and hope for the best.