Anyone else disappointed with Crocus?

[Arapawa]

I put in a fairly large order and they came without any instructions. Now we have to research ourselves on how and where and when to plant stuff due to their "green" policy of not putting in paper instructions.

How is ME printing off the instructions more green than them doing it?

I asked them for help and they replied with what to do for dividing plants and removing old parts of plants! Absolutely useless and not customer friendly at all.

Am I being unreasonable?

Buy a gardening book, like the Readers Digest Encyclopaedia ( got my first copy forty years ago, gardening doesn’t really change that much). Or look online at Gardeners World or RHS.

finding out about plants and their requirements and helping them to flourish is really the main joy of gardening.

I've used Crocus a lot and always been happy with the quality of the plants.If I'm choosing and ordering I always look up online anyway in advance to check growing advice.There's so much information available nowadays compared to the days of just gardening books.And Gardeners World is my go to website.

Why would you be printing off instructions? Surely just look up the plant, read what it says and plant.

You don't actually need to print off the instructions - they can be stored on your phone, laptop or whatever or just referred to straight from the web.

Crocus are fantastic. They really do stick to their guarantee. Nearly everything we’ve bought has been excellent quality. A plant that didn’t look great they refunded no quibble and one that died ditto. I can happily forgive them re no instructions. It’s all online.

Oh well, it seems that I am being unreasonable. I just find it quite exclusionary. Not everyone has access to smartphones or has the ability to print off - or read from laptops. My elderly aunt is an example of that. I send her plants annually and now I'll have to look for a supplier who will also send instructions.

I do undertstand what ur saying. It’s the way of the world now. And sadly those that don’t do computers are left behind.

I think your over thinking this. You can get away with a lot. In general the brighter/ larger the flower and smaller/thinner the leaf - it’s sun. Anything pale leaved or grey, blue undertones sun.

The paler the flower and wider / bright or deep green the leaf - shade.

That’s all you need to know.

How is ME printing off the instructions more green than them doing it? Because you’re just one person. I’m not getting a paper print out that I might not even look at. A few people printing their own is more green than them printing a sheet for everyone.

have to look for a supplier who will also send instructions.

For this example, surely the way forward would be for you to send a set of instructions to await the one delivery which requires instructions rather than the millions who put them straight in the bin. No?

Surely if you send your aunt plants annually, she doesn't actually need instructions?

They're plants, not a recipe box

Crocus are fantastic at what they do, l have never had a problem and always been very p!eased with high quality plants and service.

I’ve never had instructions from a garden centre that are more than about 10 words long. How is this any different?

Best buy her a book then on how to plant stuff.