Just moved in to a new build. Garden is tiny and awkward shaped so splashed out on a garden designer to make it ‘wow’. We explained we had £3k to spend. She sent us a stunning design. We paid her. We have had 4 quotes to do the work she designed. The cheapest was 6100. I complained to her and she suggested laying the patio ourselves (!) to save money. We struggle putting a picture up straight.
We have given up on the design really as it all stemmed round this extravagent split level patio. I feel I’ve been cheated. There is nothing in writing to say what our brief was. She has very active social media but I haven’t posted my opinion yet. I hate awkwardness and confrontation but feel I should do something.