A Member of my family is a foster carer, currently under investigation as an allegation of physical abuse was made against her by a child that was under her care for 7 years.
He had history for making these accusations which were all disproved but since he was taken to a residential home (due to his increasing violent and aggressive behaviour) he made an accusation and the police were involved.
The police conducted their interview and are happy that they aren't taking it further as allegations have no substance and are quite unbelievable.
The council fostering dept have failed to support my family member through any of this, not even a phonecall to ask how she is, offer of any support / counselling etc. She has now had no child (due to other reasons) since October and pretty much no contact from them since November. She is in total limbo about if She still has a job.
This is one of many of a long list of failings on their part and I'd like some advice on how to proceed with a complaint, possibly even legal advice against them.
I'd really appreciate some advice