We've only had our first placement for a week, so maybe I'm not the best to comment, but this is our experience.
We joined an IFA as everything we read suggested the support was better. As my husband works and I would be the main carer this was imperative for me. This was not an easy decision though as our preference was for younger children, and we knew with an IFA we were a) unlikely to have young children and b) would probably have more troubled children referred to us.
Throughout the application process we had constant contact and any queries were replied to at the latest by the end of the day, usually by return. We were passed in March, and since then have had half a dozen referrals, all within the parameters we set, but unfortunately which for one reason or another did not work out.
The lovely girl we have now (I'll call her A) we met a week or so before she moved in. She is slightly older than we had said, but she is most definitely not the 'troubled' child we thought we would have going through an IFA.
A arrived last Wednesday. I had told the LA that we could not take her until the Thursday evening as I had a prior commitment and would not be able to give her the attention she should have on her first night. We were told by the LA that they had to move her then as her SW was leaving that day and wanted to move her. This is despite me stating that I would not be able to give her the attention she deserved, but it was decided by them that her old SW needed to move her (fair enough), so my husband took the time off work and we took her on the Wednesday.
On the Wednesday I had a call from her old carer. I had not given the carer my number. The LA SW had told me not to give her my details for reasons I won't go in to. She was phoning to tell me that the LA SW would not be attending the evening of the move as she had had an emergency come up. Instead of phoning me herself, the LA SW had phoned the old carer and given her my details - something she specifically told me not to do - without my permission. She did not phone me herself to let me know she wasn't coming, and also didn't phone our SW, so she had a wasted trip, and none of the paperwork could be completed. Bear in mind this is our first placement and A's moving in day, and yet we did not have any contact whatsoever with anyone from the LA. No-one turned up in place of the LA SW to support A, it was just the old carer and our SW.
The first contact I have had with the LA since was yesterday to arrange a meeting with the new SW. No-one has contacted us to see if A has settled ok. I don't know if they should or not, but I do know that our SW has contacted us in this time to ask that. To date we do not have a single piece of paperwork, so no medical consent (although we have an email saying we can get emergency treatment if needed, as the LA could not send out the actual consent for some reason), no delegated authority, nada.
So far I am massively underwhelmed with the LA. The SW was a lovely girl, really sweet, and seems to genuinely care for A, but I'm very unhappy with details being given out and the complete lack of information once we'd said we'd love to have A. On the flip side, despite our SW being on leave last week, she still answered texts I sent with queries, including one on a Saturday (having told me that although she was off, her phone would always be on).
Maybe in a few months when we're not so green my thoughts will be different, but so far I am absolutely certain we made the right decision to go for the support of an IFA rather than the possibility of younger/easier children but with the lack of support that has been evidenced so far.