Oh dear :(
Right. When you moved them over to their new tank, how exactly did you do it? Did you move the filter or filter sponges over? How big was their old tank.
The thing about fishkeeping is that most of the people in the shops don't really know what they're on about. Even in some of the specialist shops you tend to get quite a lot of 'old school' fishkeepers that are a bit behind on the acceptable standard of welfare. I don't know if this is what has happened here. You did the right thing trying to find an expert but there are a lot of self-appointed experts that really aren't. You should never put a fish in an uncycled tank- there's just no reason to and if the fella in the shop doesn't know this then he needs to get up to speed!
So, here's what I can tell you-
54 litres is too small for even a single oranda (sit down for this part). One oranda is going to need at least 130 litres and two are going to need about 180 litres+. They get big and they grow fast, and they make a lot of mess. They do not grow to the size of their tank. They can live up to about 15 years with the right care. Most places won't bother telling you this, either because they've never seen a fully grown goldfish or because they know you won't buy a goldfish if you know how big they're going to get.
I would get your own water testing kit, because one person's interpretation of 'good' water quality could be very different from another's. The API master test kit is a good one. You need to be able to test for ammonia, nitrIte, nitrAte and pH at the very least.
BTW, most of those bacterial supplement things are a waste of money. There's a lot of crap available in aquatic shops that is either pointless or (worse) damaging- it's a bloody minefield and I wish there was more consumer protection!
Did you get a definite diagnosis on the white spot? Ich doesn't show up as fluffy, it looks more like grains of salt or glitter.