Meet the Other Phone. Child-safe in minutes.

Meet the Other Phone.
Child-safe in minutes.

Buy now

Please or to access all these features

Fishnet

If you have a fish pond, fish tank or are seeking advice about keeping tropical fish, you can find advice on our Fish forum.

Grrrr Complain direct or elsewhere? Help!

7 replies

Honeydragon · 07/11/2010 21:12

this is for sale.

Do I approach IWWOOT - even though I am definitely NOT a fish expert, or is there someone else that could be notified?

Please help?

OP posts:
EauRouge · 08/11/2010 09:16

Ooh, those make my blood boil and my mates keep emailing me the link saying 'have you seen this?'. Not good for a pregnant woman's blood pressure!

I think if you email them saying that keeping fish in these would be in violation of the 2006 Animal Welfare act and therefore they are not fit for purpose then you might get a response.

Mention Trading Standards, that usually gets their attention. The law states that "The goods must be fit for their purpose. The goods must be fit for all the purposes for which they are normally supplied and, in addition, if you bought the goods for a specific purpose and made that purpose known to the seller then the goods must be suitable for that purpose. For example, if a shop says a particular paint is suitable for outdoor use, then it should be."
I know people that have successfully claimed a full refund after being sold a novelty fish tank so it can and does apply.

Also try sending them links to this British Veterinary Association leaflet and these RSPCA guidelines.

I think the key is to not be fobbed off with 'we have consulted aquatic expert' replies. No aquatic expert would say that keeping fish in these tank is OK, unless it's very temporary.

You're not the only one emailing IWOOT so hopefully they'll pay attention.

Honeydragon · 08/11/2010 11:19

Thankyou Smile

Sorry about mixing fish rage with hormones Blush Grin

will email them today

OP posts:
EauRouge · 08/11/2010 11:24

Good luck! Let me know what they say, I bet they send out a stock reply to everyone that complains Hmm Don't worry about the fish rage/hormone thing, pretty much anything puts me in a rage at the moment! Grin

Honeydragon · 08/11/2010 12:11

This reply has been deleted

Message withdrawn at poster's request.

Lancelottie · 08/11/2010 12:12

Umm, did you mean to put your real name on the end there?

Honeydragon · 08/11/2010 14:36

I am an "out" mnetter but I'm not sure I want that come up on google - I've requseted deletion - I thouht I'd changed that bit before I posted! Thankyou Smile

OP posts:
EauRouge · 16/11/2010 20:21

Have you heard back yet? A few people from the fish forum I go on have left reviews Grin

New posts on this thread. Refresh page
Swipe left for the next trending thread