The train strike today is about the axing of a huge number of customer service and station staff jobs, as well as getting rid of all ticket offices by 2025.
We are already concerned about the safety of women on our streets. Now they are proposing that one of the places where women are most vulnerable will be unstaffed. It's already scary enough travelling after dark in London. Imagine trying to do so with no station staff to call on if you're afraid or unsafe.
This is not to mention that removing station staff and ticket offices will also disproportionately affect other vulnerable groups such as those with learning difficulties, English as a second language, those with physical disabilities etc. People with physical disabilities need a clear point of contact with a staff member on entry to the station to confirm that the train is accessible and request assistance if needed.
People with learning difficulties and those without a strong command of written English may struggle to use an unfamiliar ticket machine without support.