It's certainly not the sort of thing we get trained on. Pre-Covid we had in person training on things shop-related, like display, or spotting a fake Radley Bag. Lots of training now is through the volunteer facebook group but again it's all about maximising sales and training on specific product groups. We also had a really interesting talk from a guy once who talked us through a water project, how the logistics work and so on.
We don't get any "campaign" training at all - and there's no appetite for it.
The disconnect between the type of person at HQ and shops is huge. The staff in HQ (and they have lots of volunteers and students there too) are young, millennials, woke, left-wing, Glastonbury-going, Corbynistas.
Your average shop volunteer (in our shop at least) is female, retired, achingly middle class, no real interest in gender theory and would never have heard of this "academic".
But even if - as would appear likely - this "training document" has come out of some over keen intern approaching an academic on behalf of a group of activists, someone higher up should have put the brakes on it.
But again, we all know how standing up to the woke brigade when you don't agree with their ideology isn't easy.
No excuses - but please don't assume everyone in Oxfam shops and HQ believes in this nonsense. Because that's just not true. Changes were made after the Haiti revelations and the Charity Commission were happy with the steps the charity took. Irrespective of that, this is another PR disaster.