so the situation is this -
(primary age) DS has lessons at his school - provided by a teacher who is based at the local secondary school which is a short drive away.
DS started working towards his Grade 1 in June 2013, he made good progress towards his first 2 pieces prior to the summer holiday. After the summer holiday he was put in a group with 2 other children (we paid for 20 minutes group lessons but they had previously only been 1 other child). Due the teacher's over busy schedule (she didn't have enough time to get from secondary to primary school) she was routinely 5 and sometimes 10 minutes late for the lessons which meant that frequently all he did was play through his pieces and get a brief comment. We got to November and he was still working on the same 2 pieces and getting demoralised. I suggested he started to work on a third piece, which he did.
Fast forward to the new year - the lessons were getting no better, DS was getting bored again so I encouraged him to work on his scales and exercises. We rang the secondary school (no way to direct contact teacher) to complain about lesson timings and him making no progress. Things improved for a while but were still not great. We made the decision to move him to individual lessons on the basis he would get more teaching time. His teacher was 5 minutes late for the first lesson, cancelled the 2nd due to illness and then was so late (>10 minutes) for the third that DS gave up waiting. we rang and complained again and was told that the teacher was teaching a class prior to DS's which was making her late, but the class was no longer on, so she would be in time in future (she was). We also asked about his Grade 1, she said there had been administrative issues which prevented him being entered in the summer(!). He is now entered for October 2014, 18 months after he started working towards it.
DS was re-enthused by individual lessons (phew) and now just wants to get his Grade 1 done after all his work.
In retrospect I think we were naive not to chase more, but we are not musical, did not understand what was involved in music exam prep and trusted his teacher to be doing the right thing.
We have now been sent through a timetable for this term and DS has again been placed in a group with 2 other children. Well, actually it's one other child, as the other child has actually left the school (yes, great admin). DS's face fell when he saw this list and he really doesn't want to go back to the awful situation he had last year. I'm also not happy about him being a group when I want him to be able to focus on exam preparation. (though the child he is with is also taking Grade 1 in October).
I want him to be moved back to an individual lesson, but apparently this is now not possible due to timetabling constraints. There was no discussion about this and we wouldn't have agreed to it, but we are now over a barrel as DS has a music exam in 5 weeks - we can't possibly find another teacher so quickly, don't know how we'd get him to lessons out of school as we both work full time and it wouldn't be ideal for him to have a new teacher at this stage anyway. Plus we are now liable for a term's music fees anyway.
I want to shout and scream and stamp my feet because I am so frustrated. But I just don't know what to do. If his group lessons are like the ones he had last year, he can seriously see him being in a position where he actually fails his exam (when he had a mock exam in June, his teacher said she would have given him a merit).
Please give me some perspective .... Is there anything I can do? Am I overreacting?