Hi,
I live in a mother and baby hostel and my baby is approaching 4 months old. I have 5 neighbours on this floor, all of whom have moved in after me and all have older children ranging from 1 year- school age. Since late January, a neighbour has been making so much noise (she has a 2 and 4 year old) in the hallway. One morning this was happening at 6 in the morning so I politely said 'please can you be a little bit quieter as my baby is sleeping' (I wanted to sleep as well but obviously can't because of the noise). She didn't apologise. Since then it's gotten worse, her kids started banging on my door a day after and it continued sporadically up until a week ago. I would open my door and she wouldn't apologise. I did complain to the woman that I pay my utilities too, since the banging on my door has stopped but the screaming has gotten worse and the slamming of the doors at all hours which has been going on for about a month or two, I can't sleep. It happens at 2.30am, 5am, 6.30am at all hours. All of our bathrooms are in a hallway so you have to leave your room to go to the toilet, they have their own bathroom and for some reason need to go 10 times in an hour, screaming running and having tantrums along the way (this goes on until about midnight). And then after that it's just the slamming of the doors which wakes me up, I don't consider myself a light sleeper and the people doing don't seem to be trying to be quiet. When I go to the bathroom, I try to close my door quietly to be thoughtful of others but recently I've lost all respect for everyone here. I can't even use my shared bathroom as my other neighbour thinks it's ok to leave all of her kids toys in the bath.
What can I do? Do environmental health deal with noise complaints in hostels? I've been put on antidepressants because it's stressing me out so bad, I've been trying to keep a log but the noise is 24/7, I would be logging all day instead of taking care of my daughter. I go out most days to get away from it, sitting in parks for 8 hours but why should I have to?
Any advice for me please.
(and yes I know kids make noise but I'm talking about constantly screaming and she lets her kids stay up late and then they have huge tantrums, even hearing them say 'mummy you hit me', she also doesn't supervise the oldest when he goes to the toilet late at night and lets him slam doors and runs in the hallway, I feel like the noise is deliberate). 