anyone use ecotricity for their supplier?

[Cappuccino]

just got some info about them from ecover - any good? are they really no more expensive?

I do like to be green, I do, but my fuel bills.....

We have them and have done for over a year now and I don't think they were any more expensive than local supplier, have not had any problems.

I'm interested, can you tell us a bit more humphrey ?

We use goodenergy as ALL their electricity comes from renewable sources and (when I looked into it last year) this wasn't true of ecotricity.

hth

Axx

But it's an American company isn't it naturalnursery ? not that I have anything against Americans (!) but they'd be no use to me in the uk.

We had ecotricity for 2 years - their billing system is complete pants and after paying £45 a month for 2 years, when we left them this spring we owed them over £200 apparently

We have switched to Equigas & Equipower from Ebico, which is green-ish, and also extremely equitable (and I can make sense of their bills!)

You can offset your carbon footprint with them too but the concept makes my brain hurt.

what was up with the billing system?

Well the bills came in at random times - 2 months here, 5 months there - on 2 sheets of paper, very difficult to make sense of; and if the 2 sheets got separated there was nothing to link them - readings on one sheet, amounts on the other - so looking back was impossible (for a disorganised oik like me).

Also, unlike previous suppliers, they didn't do a proper running total with your usage (real or estimated) deducted from the monthly payments, so it always somehow looked OK. And they did do a reconciliation, supposedly, after 12 months or so, and didn't increase our payments, which is how come we ended up owing so much - well, that and the fact that Ebico managed to lose the final reading I sent them so they made one up! We switched at the start of April, so after last winter you'd expect us to owe some, but we have gas CH and our outstanding gas balance was only £80.

I have had some telephone contact with ecotricity - mostly about this £240 - and the (very very) nice girl I spoke to agrees their bills are awful. She did say they would be improving them but didn't know when.

Useful website - electricity-guide.org, gives sources of power for all the major suppliers (no figures given by ecotricity though).

Ebico's actual supplier is Southern Electric so theirs are identical and less green than BGas and Powergen (if you don't mind nuclear).

We're with good energy, def. British company. Def. more expensive than standard green packages from other companies, but I can live with it. Maybe adds 20-25% to lekki for us over cheapest option, our heating is from oil.

I'm with ecotricity, not had any problems with them, and I thought they were the greenest in terms of their investment in renewables, but it does change all the time.