We have new neighbours moved into the flat above us, they seem ok although we haven't actually spoken to them yet. They have a dog ( we have two) and unfortunately when they go out the dog cries, howls and barks, which is distressing to hear. The dog is usually left for a couple of hours maximum. We don't know whether to put a note through the door offering help or call the rspca. We do sympathise as one of our dogs has separation anxiety, but it is horrible to hear her so sad. Any ideas please?