Long post, sorry. We have a much loved family friend of my parents for over 50 years, let's call her S. I was never really close with their daughter (A), but consider her a friend. S and her husband J were always extremely kind and generous with their time and attention. I knew I could ask them for anything in terms of practical help and they would be there if needed, equally, I would drop anything to help them. They never had a lot of spare cash, so their furniture was always old and a bit shabby, and S was never the best housekeeper, which we used to joke about because I'm not either, and my home often needs a tidy up and a hoover, but theirs was often very untidy, and sometimes a bit grubby. J died a few years ago and is much missed. S is now 80, but is quite active and healthy for her age. My mother hasn't visited S at home for a number of years due to her own limited mobility, but they meet up at least once a week, my father goes and picks S up and drops her off at home again, but he doesn't go inside. I haven't visited since J died - I work and now have a disabled child (not the one she looked after). I know S feels very lonely since J died, but I never really worried as she has my mother, who would immediately tell me if I was needed, and A, and so many friends. She's popular and loved by many. I had to visit yesterday to drop off some things. I was horrified and devastated. Her home is filthy. Not just untidy, I wouldn't care about that, not even just grubby. I'd call it squalor. The place stinks. Her carpets are literally sticky. I'm not sure what colour her sofa is, and I didn't want to sit on it, even if there had been space. I actually didn't have time to stay long and I'd already told her that on the phone, and I'm glad because it's such a bad environment. I am FURIOUS with A (also not the best housekeeper) for letting it get this bad. I don't know whether her other friends have visited. You would never know she lives like this - she is always clean and tidy, hair done nicely, clean clothes, smells clean. I'm worried about both her mental and physical health. I don't think she has dementia, she is as switched on as she always was, doesn't seem forgetful or confused, and as I said her personal hygiene is fine - remarkable, actually, considering her environment. I was struck by neatly folded clean laundry on the sofa. So, question - would you get involved to clean it up? I wouldn't be able to do it on my own, I would need to get others involved, but I don't want her to feel ashamed if her other close friends haven't been visiting either and are equally unaware. I can afford to pay a cleaner to visit once a week in the future, and would happily do so, but it needs significant cleaning first. WWYD?