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Elderly parents

Care home bill after Dad sent to a discharge to assess bed from hospital. Not fast tracked as no one completed paperwork.

7 replies

dottycat123 · 22/03/2026 19:31

My Father had a stroke just before Christmas. He didn't rehabilitate well in hospital and basically ' gave up'. I am a nurse so have a degree of understanding about discharge procedures and in a previous role completed CHC checklists in the days when these were done in hospital. In keeping with current policy we were told he would be discharged to a funded placement for up to 6 weeks while his needs were assessed. We had no choice of placement and no direct communication from the ICS team. After the move he continued to deteriorate and by about day 12 after discharge I asked if the nursing home completed the checklist or if I had to contact social services. I was told by the home that as he was deteriorating so rapidly he would have funded care, I assumed that it had been decided that he met the fast track criteria. The GP visited regularly, it was agreed he was dying and ' just in case ' drugs prescribed. He died around three weeks later having been in the care home for just under 6 weeks. We have now been presented with a bill for the care. I contacted the social worker who apparently had been involved in the move from hospital and she said that the care home had said he would be eligible for a full assessment of need but he died before this was done.
Apparently the GP should have completed the fast track paperwork but didn't. I pointed out that his death was not unexpected and we knew he was dying. Social services are saying that I need to ask the care home why the paperwork wasn't completed. I feel that as he was placed there without any discussion there should have been communication from the ICS team. If we were funding the placement we wouldn't have necessarily chosen the home he went to. Plus he was dying and should have been fast tracked. I am being passed around a variety of people, I don't believe correct processes were followed but would want to avoid using a solicitor if I can resolve this myself. Does anyone have any suggestions of steps I need to take?

OP posts:
Octavia64 · 22/03/2026 19:35

not a lawyer.

i don’t see how you can possibly be chased for the bill for this. Presumably you didn’t sign anything saying you would pay for the care as it was all organised by the hospital/SS.

is the bill in his name?

AlwaysRightISwear · 22/03/2026 19:38

Octavia64 · 22/03/2026 19:35

not a lawyer.

i don’t see how you can possibly be chased for the bill for this. Presumably you didn’t sign anything saying you would pay for the care as it was all organised by the hospital/SS.

is the bill in his name?

OP isn't personally liable for anything but her DF's estate might be.

dottycat123 · 22/03/2026 19:41

He would have been self funding if he had lived . Social services have basically said that if the correct paperwork had been completed - fast track for a dying person we wouldn't be billed.

OP posts:
EasterlyDirection · 22/03/2026 19:45

But even without the fast track he should have been funded for the assessment period. My DF was discharged to a DtoA placement home and had the normal CHC assessment (passed the checklist stage but not the full assessment) and then had to self fund so we moved him, we were not billed for the DtoA home. Social services undertook the CHC assessment and initiated all the contact but we were put in touch with them by the discharge team. Perhaps a call to the Age UK helpline, they are very knowledgeable about financing care. I'm sorry for your loss Flowers

dottycat123 · 22/03/2026 19:49

Thanks, I will call Age UK tomorrow. I am sure the correct process hasn't been followed but obviously could do without the stress of a battle with social services at this time.

OP posts:
JohnofWessex · 22/03/2026 20:07

Make formal complaint.

Hospital and Social Services

Then they will have to say what should have happened and compare it with what did

DarkLion · 22/03/2026 20:18

This is shocking op, I’m also a nurse and we definitely do them in hospital! I complete them almost daily and don’t see how they can hold you to be liable for payment. How awful they’re putting you through it after his death, absoloutely horrendous

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