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Elderly parents

Best way to find a carer

10 replies

LeviOceanStar · 28/03/2025 16:35

So I need to find a carer for my elderly Dad. Once a day in the mornings for the moment to help with dressing and breakfast. How do people reccomend doing this. Go through an agency? Try to find a carer directly? Any reccomended websites where I can start loooking? Thank you all!

OP posts:
xmasdealhunter · 28/03/2025 17:04

We found a carer for my mum and dad through Home care from Helping Hands your area

LeviOceanStar · 28/03/2025 17:40

xmasdealhunter · 28/03/2025 17:04

We found a carer for my mum and dad through Home care from Helping Hands your area

Thank you, very helpful

OP posts:
ThisIsMyYearToFindMyself · 28/03/2025 17:41

I’d call social services and ask them to come out for an assessment.

AudiobookListener · 28/03/2025 18:01

Local council probably have a list of local care companies. Call the companies up and see which have vacancies, which DF likes the sound of, which DF can afford. Many well-known 'names' are franchises so reputation and reviews count for very little if they are not for the same franchisee. Some companies concentrate on council work, some on private.

LeviOceanStar · 28/03/2025 18:12

ThisIsMyYearToFindMyself · 28/03/2025 17:41

I’d call social services and ask them to come out for an assessment.

Have done, no luck yet. Need some help in the meanwhile.

OP posts:
FiveFoxes · 28/03/2025 18:20

I found it a bit like choosing a school. I looked to see what was in my area, checked out their ratings on CQC website and looked on local FB pages for recommendations. I also think that the Home are Association members are meant to meet some standards, so I made sure places were a member of them.

If you Google, there are checklists for what to ask home care providers - Age UK has a guide and Which? might have too. I found that agencies weren't too good at answering the questions I asked though.

There are reviews of agencies, but I wouldn't trust them too much as agencies encourage their clients to rate them and one even paid their staff bonuses if they got a 5star rating from their clients, so they aren't necessarily reviews freely given.

The next stage was that I called a few and they came to have an in home (fairly intrusive) interview with my Mum and I. We got a feel from them at this point and they then handed over their information packs for us to think about in our own time. Although one of them (well known) expected us to sign up without providing their fees!

We then called up our favourite and arranged when they'd start.

Be aware that they mostly have minimum visits a week. One wanted 2x a day every day, others were 2 or 3 hour visits a week. So probably worth asking on first contact.

Good luck - it can be quite stressful, but we ended up with a lovely lady from what seems like a good agency.

Also, beware it's very pricey!! Make sure you apply for Attendance Allowance to help cover the costs.

125High · 28/03/2025 20:42

I searched local pages on Facebook and Next door. There are always people asking for guidance. The council was meant to have lists but they were patchy and out of date. Other councils may do better.

Hairyfairy01 · 28/03/2025 21:17

curam care is a possibility if you can afford it. Have you tried googling ‘micro providers’ for your county?

NoBinturongsHereMate · 28/03/2025 21:22

I know several people who've found good non-agency carers (who can sometimes be a bit more flexible about duties and hours) https://www.care.com/en-gb/

Find Childcare, Housekeepers & Pet Sitters - Care.com UK

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https://www.care.com/en-gb/

SnowdaySewday · 28/03/2025 21:36

Use an agency, rather than an individual. If the carer is unable to attend, e.g. if they are unwell, the agency will send someone in their place, whereas with an individual, your DF will go without care or you will need to drop everything and go.

Also, the agency will deal with tax and NI etc and if there are issues with the standard of care, they will have the required conversations, not you..

Keep pushing for the social care assessment.

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