Telecare/Alarm monitoring

[DaysofHoney]

Hi all,

looking for recommendations of telecare providers for my elderly dad who lives alone. I’m currently looking at Telecare24, SmartLife, and Careline. Does anyone have any experience with these providers or another they can recommend? We’d want the fall detection option included.

many thanks

Bumping for the morning crowd!

Late Mum had Careline and they were fine. Big thing though is getting the elderly person to wear the pendant or wrist strap.

Mum has had Telecare for many years, she does not use it as an emergency alarm, such as when she falls as she thinks it is a hotline to the police! She will press the button if she is not able to contact one of us and the customer service staff are brilliant they talk to her, calm her down and make contact with us,. mum has on occasion repeatedly as in a dozen times pressed the button when her phone was not working properly so they could fix it but was getting agitated as it was not fixed within the hour as she demands.

My DM has Taking Care and loves it. She changed from another provider who were nowhere near as good.

They have raised the alarm when her house was too cold (turned out her boiler had broken), when her kitchen sensor doesn't go off (usually means she is unwell so hasn't got out of bed) as well as when she has fallen. Plus they just chat to her sometimes.

She and I think they are brilliant.

DM has the Age Concern one and so far it's been good (sorry to throw another one in the mix!)

Which ever you go for try to pick one that offers an in home sensor (and get your relative to agree to it)

It's this box that has been most effective for my DM, more than the wrist band. It knows how hot or cold the house is, if she hasn't got up for breakfast and then they start trying to talk to her or one of her contacts to see what is going on.

My DM has an Acticheck wristband- it's been good so far.

Thank you all. Made a few calls today and have decided to go with Careline. I’m not sure he needs the sensor yet (and keeps rather nocturnal hours), but I can add one later if we wish to.

Feel much more assured having this in place!

My Nan used to say the same thing.

She had visions of a SWAT team showing up, sirens blaring, and kicking the door down.

So, she wouldn't wear it. Just like she wouldn't wear the hearing aid...because she could hear us all talking.

yes my husbands uncle wouldn’t use his as he thought he was being spied on. Luckily dad isn’t worried about this aspect and understands the flow of contacting them/us/emergency services. He’s really reassured to have it in place - we all are!