Blocking unwanted calls to vulnerable elderly relative

[Thisoldheartofmine]

She has landline and quite old BT phones. A set of 3.
Thinking of buying True call with the option of only allowing identified numbers through.
A system which works by an individual manually pushing buttons to block numbers wouldn't work.
Any experience?

@Ihateslugs thank you , yes that describes true call really well .I wish we had put it in place years ago!
She is so targeted , it's unbelievable.
@Chicagodog wow, that is some piece of information. Thank you.

Somebody up thread did say trading standards but I can't find the post now to thank them.
I didn't understand the reference at the time and was googling to see if there was a call blocker with that name !

One low tech option would be to simply change her number… after my father in law fell for a scam, the calls were like a tsunami…. He’d obviously been added to some sort of “suckers list”

So I looked up the facility on Talk Talk it's called Call Safe:

CallSafe is the perfect way to stop nuisance callers. It’s completely free and you can use it to screen and block unwanted calls. Every time you get a call, CallSafe checks to make sure it's someone you want to hear from. The caller is then either:
Approved and put straight through to you.
Blocked so that your phone doesn't ring.
Screened to confirm who they are.

You probably need to suggest to your trust that they use a single local number to make all of their outward bound calls on.

its what our trust does - it doesn't matter if you get a call from e.g. an outpatients clinic or a district nurse it's the same telephone number that calls you, if you miss the call and try to call back the number you get a recorded message saying 'someone from NHS TRUST is trying to call you and will call back'.

it means people can save the number as a safe number and stops all the issues of people increasingly not answering a withheld number.

It's so irritating when hospitals call from withheld numbers. It's probably to stop people from calling that number back, but there needs to be a way of doing it where you can save a number. Maybe they can block inbound calls instead. People don't and shouldn't trust withheld numbers.

@Dolphinnoises you know changing the number is a genius idea.
I'll need to check with closer relatives if there are distant contacts who might be affected.
I'm not that close , we are divying up jobs.
I guess GP, carers, hospital etc would need updating.

Yes you can permanently accept or block numbers.

The bt phone doesnt do this. The dr would have to annouce him/herself and then the call would be accepted or declined by the recipient

Change the phone number works for a while
Then the scammers appear again !