Sorry, this is long but I don't know who else to ask.
My grandma is 92 and is not well, but not from illness. She's quite well in her body, but her mind is playing tricks on her. She lives alone (grandad passed away 30 years ago) and now has 4 carers a day visiting. Some days she's fine, other days the calls come at all hours asking why we haven't visited or why the carer hasn't been yet (at 4am) or why it's dark (at 4am). She's saying she will stand in the road and shout for help (she probably couldn't physically get out the door but who knows if she was determined) and she almost set fire to the kitchen by leaving food under the grill last week. Her son (my dad) disconnected the cooker as the carers do food in the mircowave/leave cold food. She's also refusing food and only eating very little. She has occasional incontinence that we as family sort out or the carers depending who visits first. She is super stubborn, it took months to agree to any care help and she was adamant she doesn't want to go into care, although that might be wavering.
She desperately wants to die, sorry if that's hard on anyone, it is on her and us as a family as we stand by helpless. All her friends have passed, she never leaves the house which was her choice for several years but now it would be incredibly difficult. She reminisces, always has really, but now that is genuinely all she has. Her problem is her body is seemingly stronger than she would like. She's fallen twice and not called for help, I think because she hopes it's the end. This is devastating and painful and there is nothing we can say to make it better because there is no better. My 70 year old dad is now sick with the worry of it all. I'm sad for them both and feel utterly helpless.
Social services said they will do an assessment within 2 weeks to see if she needs 24hr care. Can anyone tell me how that happens? If they catch her on a good day she can be fine, and she fibs because even though she sort of knows she needs help she still won't admit it and she has no memory of the "episodes" when she's confused about everything. What are the options following assessment and can she be made to accept care/go into residential for her safety? Can we do anything nice for her? She has photo albums next to her and 2 family, 1 neighbour visiting every day but she cant see to read, has arthritis and can't hold a pen/knitting that she used to like and cant really focus on a film. She has a "dementia" clock but doesn't believe it when she's out of it.
Any advice or websites etc on the process or ways to support her appreciated. I can't do much but if I have info I can maybe reassure/support.