Sheltered accommodation refusing to allow us to fit a caregiver/falls alarm

[blueyandbingobaby]

Does anyone know if they are allowed to do this?
Grandad is in a privately owned flat in sheltered accommodation. He is home now following a hospital stay after breaking his hip falling in his flat.

He has an internal system alarm on his wrist that he has to press for help and contacts whoever is on duty downstairs.

OT is concerned that he may not do this/remember to do this or fall in a position where he wouldn't be able to.

They recommend a falls pendant which the owner of where he lives is saying they won't allow.
Reasons are; if it goes through to a separate contact centre and an ambulance is needed staff downstairs wouldn't know.
If alarm went through to downstairs there may be many false alarms that downstairs don't have capacity for.

Are they allowed to not let us fit this!?

My mother had an alarm that could be worn as a bracelet or attached to a lanyard and worn as a pendant.

Surely it’s better he contacts the services that are on site rather than have to wait for outside assistance.

Why is he more likely to forget to press the bracelet than a pendant

You need to read the lease to see if they are allowed. I work in a similar field (not sheltered) and we do permit them. They all have on them to alert the company who deals with entry. Its not a issue for us. However some leases doesn't permit it

Privately owned sheltered accommodation like this often have rules in place to ensure that they don't get considered an appropiate place for someone with very high support needs. They want to serve the light-to-moderate needs end of the market, and want people who have more complex needs to move on elsewhere. The difficulty is that when someone's need start getting high, it can be very difficult to move them at all. So, they keep barriers like this in place to ensure that long before it becomes too difficult to move on at all, the decision will be made that the place is no longer suitable. Does he rent from a private landlord, or does he own with a long lease?

@Belindabelle it's not a pendant he would press it's one that would go off automatically if he fell

@JeimeHonfUcoim he owns with a long lease and I think you're right about what is happening :(

Look at Apple Watches, they have a fall alert on them, I don't know if you can set it to call a specific number other than 999 in the event of a fall but it's worth looking

support.apple.com/en-gb/HT208944

DH is a hill-walker. He has a Garmin watch that will call me if he is immobile for too long under certain circumstances, depending on how he programs it. Would something like that help.