My mother is in a nursing home and she is self funded after selling her house over 4 years ago. She pays roughly £38k a year and she really loved the home, however most of the caring staff seemed to have left/
She has recently developed dementia but otherwise is very mobile and active but has become a bit erratic and violent. She walks around at night destroying furniture and trying to attack other residents. She has slapped other residents during the day and punched and attacked staff.
She has a social worker and we had a meeting with the manager of the home and between them, they decided that she needed 1:1 care. I believe that the home said they would cover it.
I received the bill for the 6 weeks of 1:1 care and it is over £30k. I initially spoke to the manager and she advised me that she did not believe that my mother should pay for the care and she would shift her budget around to cover the bill. She told me not to worry and she would sort it out as agreed.
I just seen that my mother has had these monies as well as the monthly fees, taken from her account and she has less than 4k left which is below the threshold (£23k) whereby government funding steps in. I tried to speak to the care home manager but was advised that she has gone back home to Poland and there are no records of her offering to cover the 1:1 fees. I have spoken to the social worker and he told me that he believed that as we were self-funding, we would pay for the 1:1 care.
I have asked the LA for a means assessment as we are well below the threshold but wondered if anyone had a similar experience and knows whether there is any way to claim the fees back to take us back to the £23k threshold.
Sorry for the really long story. I feel that I relied too much on the goodwill of others and now there isn't a paper trail.