Catastrophe - mum has discharged herself

[Hembria]

My dm has been in hospital for about 5 weeks recovering from a lower leg amputation. The hospital discharged her to a nursing home, as they felt she lacked capacity to go home and it wouldn't be safe for her because she gets very confused and incontinent during evenings and nights.
Whist in the nursing home an OT tried to do a capacity assessment on her but said she was too sarcastic for them to complete it but they felt she didn't have capacity and should stay longer term in a home.
Today she discharged herself and the nursing home let her leave even though there is nothing in place for her at home. No toilet she can access, no bed she can access, nor a package of care 😨. The home didn't tell me she had left, i found out because the prosthetic limb service were trying to track her down so phoned me.
She is now sat in her wheelchair, which she is going to have to sleep in, with nowhere to go to the toilet. My dad is very frail, so I'm praying he doesn't try and help her up the stairs.
How the hell does this situation happen? How the hell do I fix it?

I'm lost for words.

I just feel so angry for you OP, no-one understands the shit show that is adult social care until your in it and then its a continuous game of being passed from pillar to post.
What would happen to your poor dad if you wasnt there to call all these different departments / teams.
I really hope that your mums goes back to the home

That is absolutely disgraceful of the care home. If she was deemed to lack capacity they should have applied for DOLs as soon as she arrived there and never allowed to leave like that!

I’m glad there has been some progress and I hope they are able to get her back to the care home.

Care home’s do have a duty of care and if they did just allow your mum to leave, knowing that things were not in place to support your mum at home, I would suggest they have failed in their duty of care.

I would still speak to the cqc and if she is going back to the same home I would want a written explanation of what happened, a call from the manager and an assurance that the staff receive training in safeguarding and the MCA. It might be worth applying for deputyship for her too and poa for your dad.

I’m glad you Mum is back in the home where her needs can be met safely.

heads really should roll over this though. To allow a lady to go home whose capacity to make a decision about where she lives hasn’t been established is appalling. Even if your mum did have capacity, it was clearly an unsafe discharge as she didn’t have any of the necessary equipment or care provision in place to be safe at home.

@Hembria , please do put in a formal complaint to anyone who was involved with this.