Care home not consistent with hygiene

[bounce89]

Not my parent but my Grandmother has recently had to go into a home for respite care. She is 100 +. I have found out that due to staffing levels she has only had one shower since entering the home over 3 weeks ago.
They are doing daily washes but she is a very proud women and this along with other things is causing a low mood.

I'm looking for must have items that can help the carers support her better with the little time that they do have.
Due to Covid we can't even see what her room is like so I feel like we're having to put a lot of trust in people we don't know to tell us what she needs but with the visiting times being so limited and so short it's difficult to form a relationship with any one enough to get a proper response.

The no rinse shampoo caps are a good idea. Also a nice scented shower gel, so when she has a wash, in bed or otherwise, it's a fragrance she enjoys.

The care situation is atrocious. The government are so focused on who to blame that they're completely ignoring the needs of those that need support.

Also lip balm! McKeefe's is a good one. A light moisturiser.

I find sometimes actually bed bathing someone with limited mobility is better in terms of spotting pressure areas and possible sites of skin irritation and infection, because (and excuse the crude language!) You can see the bits you need to in more detail when you roll someone over on a bed but not as much when they're sitting on it in a shower chair, also for someone who can't stand up unaided the cleanliness of a bed bath is better (if done properly) as above - you can get to it properly and see what you're doing better - the drawback obviously is it's not very dignified, no matter how we try and do it it's always going to result in someone feeling vulnerable and exposed. If I'm showering someone who has limited mobility, I'd always want to give the 'bottom half' a wash on the bed and a look over first anyway - which obviously takes longer.

I understand you don't want to get anyone into trouble, and it's really appreciated that some people do understand how it is, I was trying to describe how it goes when someone does complain about something like this - which tbf anyone is entitled to do as it shouldn't be happening, and that it's highly unlikely to result in more staff unfortunately - but a good outcome for the person at least? I don't know what's preferable to be honest, even as someone facing these challenges at work.

Some soft wipes and cleansing spray (better for delicate skin than soap) might help? I really like proshield spray as it leaves a little bit of a protective 'film' on the skin, they may already use them though.