Stairlift

[Hamjamwich]

Mum had a reconditioned stairlift fitted. She says it was making loud alarm noises yesterday and wants it removed. She rang the stairlift people a few times and they talked her through it.
When I arrived this morning it was switched off , so I switched it on and it worked fine.
The stairlift company want £790 to remove it, which is half of what it cost.

Was she the one who wanted it fitting @Hamjamwich?

I think sometimes new things can be a bit daunting, more so if you're not the one who's actually asked for the change.

If it absolutely needs to come down, I would imagine the dismantle could be done with a decent screwdriver and a couple of students for a fraction of the cost.

@Mum5netbut that's

@Mum5net but that's not going to happen.

@PanicBuyingSprouts yes she wanted a stairlift

Sell it on eBay “ buyer to remove “. That’s what we did when selling mum and dads house

Ok so if she wanted the stairlift, is there more to this than you've said? Does she have capacity?

I am not sure what you are asking for advice on. Do you think she should or should not get rid of the stairlift, is there a possibility it is faulty, are you wondering if it is too much to charge for removal?

How long has she had it? Is she just getting used to it and somehow triggered the alarm? Does she have dementia or any sign of cognitive decline that makes her more likely to struggle with using technology or new things?

If she actually needs a stairlift, what will happen if this one is removed?

It's a dilemma. I can't say if it's faulty because it's worked fine when I've tested it.
What's worrying is the stress if she wants to argue this out with the stairlift company

What's worrying is the stress if she wants to argue this out with the stairlift company

Ok so can you talk this through with her?

What are the reasons she wanted a Stairlift? Have these reasons changed?

What are her options if she doesn't have the Stairlift? For example, having a downstairs wet room fitted abs never going upstairs or moving to a Care home may be more expensive than paying for the stair lift to be removed.

Too soon for her to give up on it; in a while she may REALLY need it.

Can you find anyone among her acquaintance who has one and swears by it, to give her a little encouragement to persevere.

How are things with your DM now @Hamjamwich?

I got a local electrician to unplug it from the main, he helped me put it in the garage and a clearance company took it, all for about £50

It was removed on Thursday. She was adamant. Lost £400

Gawd, Ham do you or a sibling have POA ready for when needed? Assume the stair lift was integral to keeping her in her own home for as long as possible.