Sorting the financial stuff

[karmasic]

My DF has suddenly declined after a fall and spell in hospital.
He's back home, under the care of the renablement team.
We need to fill in his financial info, but it's all such a mess. (Before now he was extremely secretive with financial stuff and we would never been allowed to help him).
I have applied for LPA (financial) but this is going to take a couple of months to come through according the the gov website).
Is there a quick way I can work out all his bank accounts (he used to do everything online, but doesn't remember his passwords etc) and all his debts?
I need it quickly because social services will be providing some care, but only he if has savings off under £14,250 (he is under the threashold, but we need to prove it) we only have 3 weeks left of the renablement team, he really still needs care and has no relatives living near by.

Is he able to speak on the telephone?

I was able to get information by calling banks etc with her beside me, so that she could give permission for the call handler to talk to me, then I took over the call.

Thanks a good idea deeply - but it's quite difficult at the moment because of Covid most have reduced their call-centres, so its hours waiting on the phone.
Plus my DF can't remember which banks / credit card companies he has and he's locked out of his emails!

Does he have a physical file of bank statements, it was how I pieced together what mum had here there and everywhere. It's not likely that he's filled out a tax return recently because that's the other good starting point.

Where are his bank and credit cards? Those would at least give you an idea of the organisations involved. Have you searched for all paperwork in the house? If he is retired and in receipt of a private pension, HMRC will issue an annual letter with details of it and how much tax it is deducting. DWP send annual letters about OAP amounts. Even with online utilities accounts you usually get some postal correspondence. Gather all the information you can and present it to the Council. Ask for their help. It will know what bank the Council tax is being paid from. Check any address book for details of financial advisers or organisations he is dealing with. Look out for anything that indicates he is in receipt of means tested benefits or pension credits. These could automatically passport him for help with care costs. Once again, the Council itself may be aware of these/able to access information. If your dad is mentally capable,albeit forgetful, you can pursue phone authorisation as suggested or have him sign Third Party Mandates ( authorisations) permitting you to access information. Have a blitz on the house for paperwork and contact the council to let them know your problem asap. Hope this helps.

Does his computer remember his passwords? If you look in security on his browser there may be a list of stored passwords and logins.

A lot of the phone numbers are free to call, so it's a case of either using his house phone or having your mobile charger with you. Yes, it's a pain in the arse being stuck on hold for ever, but you can put the speaker on and keep the phone handy while you do something else.

I have found that once you can get through security and explain the situation, call centres are generally pretty helpful. You can also ask them to send paperwork to him at his address which you can then deal with.

I also made an appointment at the bank and took a signed letter of authority. It was clear that I couldn't withdraw any money or move any money, but that I could be given statements and information which I could then deal with in writing.

Thanks everyone, some really useful ideas here.
I have trawled the house for paperwork, but he seems to do everything online, and/or buried his head in the sand.
The good thing about being elderly I don't have to worry about his credit file being damaged because we miss a few credit card payments!