My mother in law is frail, she is 84 and has parkinsons and polymyalgia rheumatica. She is pretty much bedbound now and has a stoma and is wearing pads as struggles to walk to use a commode.
Until recently she lived at home with her husband, who has dementia, but has been a very difficult man - coercive control, bullying, financial abuse, but not physical. There have been times when she has fallen from her bed and he hasnt come and she has been left on the floor all night.
She had 4 carer visits per day, with 2 carers and he had 2 visits for his own needs. The nights were a problem because she had been calling upon someone who lived next door, which was initially just now and then, but built up and up to being sometimes 3 times in the night. He wouldnt say no but he was finding it really difficult - he works manually and was getting very tired, and he has no training - the last time he accidently moved her and caused her skin to tear as its so fragile after years on steroids.
He had to work away from end Feb and then it all kind of fell apart because she didnt have anyone to call upon, and social services had only just been made aware that she was needing all this extra help.
During the last few weeks her carers had reported a serious deteriation in her health and a couple of weeks ago I got a call from adult social care saying she had agreed to respite care at a next door care home. She had been worried about her husband, but actually he is absolutely fine - social services have stepped up his own care and he has actually taken his dog for a walk for the first time in months.
Anyway, adult social care said that the care home was opening up NHS beds due to what was going on and she would be OK with this. Today she called me and told me they gave her a bill and she was really worried. I suggested it was simply like when she had carers and they invoiced her, but she has been assessed as only paying 17p a week for her home care, but said I would speak to the social worker.
I spoke to him today and he said that as her care cant be managed in her own home he would ask the care home to do a CHC assessment and would also apply for a hardhip fund to help with any excess.
However today one of the peoplefrom the carehome dropped a letter onto my car which says they already did a CHC last week and she didnt meet the criteria, and if she wants to appeal she has 28 days, and needs clinical evidence.
The carers said that her care plan had been updated to palliative care. I think that she believes that when our friend comes back from working away next week that she will come home and that he will carry on. And I suspect this is what she told the assessment people. But he really doesnt want to be called over 2-3 times a night, so the nighttime care just isnt there.
Also there is no record of how she was assesssed - just a result saying she didnt reach the criteria - how can we appeal when we dont know what they said, or what SHE said?
And worst of all is we are going to have to have the conversation that she is probably best staying where she is - where her quality of life is much better and the care she receives is much better (which she has said)
Its a really difficult situation