I am applying to medicine this year via UCAS as an independent candidate which means that I had to submit my application before the early entry deadline of the 15th of October. I had contacted someone who could serve as my UCAS referee but on the day that I was due to submit my UCAS application they had certain problems related to their internet connection which prevented them from sending off and receiving the form for the reference for UCAS. Since the deadline was fast approaching, I contacted UCAS by phone to ask them what I should do and the operator told me that I had no choice but to submit my UCAS application without a reference by clicking the box which said that The universities that I wanted to apply to had assured me that I didn’t need a reference and to later sort out the reference. I did that and managed to get my application, but obviously I don’t have a reference attached to that application. I’m just wondering what I’m supposed to do now
I’ve contacted the universities that I’ve applied to and they said that I need to still have a UCAS reference with my application and that they would prefer it if my referee sent it to them by their professional email. However, I find this confusing because they haven’t told me how exactly the reference by my referee should be formulated i.e. should it replicate the UCAS reference whereby there are three distinct boxes for the details of the referee and the personal relationship between the referee and the student; extenuating circumstances; and any additional information or should the reference by my referee just be in full prose detailing all relevant things in one go. Also, would it be appropriate for my referee to simply send an email by typing the email and sending them it or would they have to type up a letter and scan that letter and post it as a PDF via the email with a letterhead and their professional signature and so on?
My UCAS referee is not a school teacher so it’s not like they can use their school email address. They do have a private professional email address but they don’t have a website so I’m worried that the universities would think it’s fake. I know that a UCAS referee can be someone who knows you in a professional or private capacity that isn’t yourself or a family member or friend so my referee would qualify but I wonder whether the universities would need to investigate my referee to check whether they were suitable etc?
What should I do? Also will it disadvantage me that I didn’t get the UCAS reference in the normal way or can they somehow attach what my referee sends to them by email to my application.