Meet the Other Phone. Only the apps you allow.

Meet the Other Phone.
Only the apps you allow.

Buy now

Please or to access all these features

Education

Join the discussion on our Education forum.

Complaint against school

726 replies

tubsters · 16/08/2025 17:30

Posting with a name change to protect my child’s identity. Has anyone had experience with a Level 3 complaint panel hearing at a school?

My 12-year-old son, who has never really been in trouble before, was given what I feel were punitive and degrading punishments. For example, he was made to sit alone on a bench in the yard for about an hour, as all the other children walked past knowing he’d been excluded from a trip – a clear act of public humiliation.

He was also called into a meeting with the Head and three other teachers, where he was pressured to end every sentence with “sir.” He was clearly nervous, and this only heightened the power imbalance and distress he felt. he is usually very polite and would always use ‘sir ‘ in normal circumstances

I accept that children need discipline and have always supported teachers, but the way this was handled felt oppressive and unnecessary, especially for a child who posed no danger and was already anxious.

The Head has denied much of this, so I escalated it to the governors and it’s now going to a panel hearing. I feel quite daunted about going up against the school, but I strongly believe this needs to be addressed for my son’s sake and for other children in the future.

If anyone has been through a panel hearing and can share their experience or advice, I’d be really grateful.

OP posts:
nolongersurprised · 16/08/2025 23:41

Whatever dictation tool you are using from your helicopter 🤣 is letting you down. I use dictation AI at work and it’s unheard of for words to run together like “tripreally” as in your text. Dictation also doesn’t allow for the spelling mistakes you’ve made, although homophones do go through.

I think we can conclude you aren’t dictating. Hold on - does that mean that there’s no helicopter as well?!

EnidSpyton · 16/08/2025 23:43

tubsters · 16/08/2025 23:33

But that wasn’t what happened. They alleged misdemeanour was the day before it wasn’t as if he had suddenly misbehaved at the time that they were loading school trip he was made to miss it just because the teachers were deciding on what to do outside in front of the school tripreally not knowing whether he could go or not

Regardless - it was not done to humiliate.

There was clearly confusion - perhaps a teacher said hang on a minute, tubsters son did X yesterday, what's he doing here, he's not supposed to be going on any excursions - and another teacher says - oh, I'd not heard about that - we'd better check with the Housemaster/Housemistress.

And then they have to contact whoever they need to contact to find out what's going on.

In the meantime they ask your son and his friend to wait on a bench while they figure out if they're supposed to be on the trip or not.

Or whatever. I'm having to surmise because you're being deliberately cagey.

Whatever the situation, clearly there was confusion and the teachers needed to decide what to do.

As I'm sure you know, in a school, the registers of who is and isn't on the premises at any given time have to be 100% accurate for fire safety regs.

If the Housemaster thought your child was in school because he'd been banned from excursions due to his 'misdemeanour' as you put it, and was supposed to be in prep or whatever, but he'd actually gone on the trip, and there had been a fire alarm while they were out, the whole school would have been unnecessarily turned upside down looking for your son.

You can't take a child off premises unless everyone knows they're off premises. So they needed to check. Your son spent a few minutes on a bench as a result. Not the end of the world. And my point still stands - he was on the bench because of something he did wrong. The whole situation would never have arisen if he hadn't misbehaved the previous day. That is the reality you don't seem to want to accept.

SuperTrooper1111 · 16/08/2025 23:43

tubsters · 16/08/2025 22:43

go away!

This response to two perfectly reasonable questions says it all really! OP refuses to explain what her child was accused of and tries to shoot down any discussion of what standards a boarding school should be held account to.

MrsFruitbat · 16/08/2025 23:44

I haven't read all the replies but it feels totally wrong that your son was treated so harshly especially if he is normally a sensitive polite pupil who behaves well and doesn't challenge the teachers .And that you are paying the school for this experience .It is completely wrong for the school to crush him and his confidence and to leave him distressed in front of his classmates .It is possible that the teachers may resent his priviledge .
It is good that he has you on his side .My 12 year old son was very upset years ago when he was unfairly punished for something relatively small .It is a sensitive age .I supported him quietly and fully and it definitely helped to modify his ideas about authority and to realise that people can make mistakes .I was very upset and angry at the time but in my heart I knew I was right and the school was wrong on that occasion and it was quite a valuable lesson .

tubsters · 16/08/2025 23:44

Spookyspaghetti · 16/08/2025 23:39

Yes, the unintended consequences of the ops son’s actions were that he caused himself to feel anxious, upset, and humiliated when faced with punishment/consequences from authority figures.

Those are actually all normal human reactions, and feeling things like that for the first time, and not enjoying those feelings are often what encourages us to behave better, or differently in future.

Is it actually possible for some children to learn right from wrong or to follow social norms as adults without experiencing those negative emotions?

Im very much about gentle parenting and focusing on positive behaviour rather than negative behaviour but there will be times when our children have to feel ‘bad’ or upset to learn empathy or to learn that things like hitting or stealing are wrong.

I do think it is interesting that op is so focused on the emotional impact of her DC experiencing consequences for whatever the bad behaviour was. Rightly or wrongly, the two examples don’t come across as ‘degrading.’ It can be argued that the bench incident did cause humiliation but was the humiliation caused by the school or self inflicted by the son’s own actions?

Isn’t it natural to feel humiliation when you are caught out doing something wrong or experiencing being in the wrong for the first time?

I absolutely agree - children should know consequences. They should sit with being uncomfortable. But it needs to be proportionate and fair.

OP posts:
tubsters · 16/08/2025 23:46

MrsFruitbat · 16/08/2025 23:44

I haven't read all the replies but it feels totally wrong that your son was treated so harshly especially if he is normally a sensitive polite pupil who behaves well and doesn't challenge the teachers .And that you are paying the school for this experience .It is completely wrong for the school to crush him and his confidence and to leave him distressed in front of his classmates .It is possible that the teachers may resent his priviledge .
It is good that he has you on his side .My 12 year old son was very upset years ago when he was unfairly punished for something relatively small .It is a sensitive age .I supported him quietly and fully and it definitely helped to modify his ideas about authority and to realise that people can make mistakes .I was very upset and angry at the time but in my heart I knew I was right and the school was wrong on that occasion and it was quite a valuable lesson .

Yes exactly. It was a relatively small misdemeanour - and if anything he was shocked and confused more than anything. I did have some big chats with him, as did some lovely other teachers . Thank you x

OP posts:
Fooldoththinkheiswise · 16/08/2025 23:47

tubsters · 16/08/2025 23:44

I absolutely agree - children should know consequences. They should sit with being uncomfortable. But it needs to be proportionate and fair.

We need to take your word for it being disproportionate and unfair though, don’t we? Tubsters, you’re the judge, the jury and your parenting is an inspiration to us all 😂

tubsters · 16/08/2025 23:48

EnidSpyton · 16/08/2025 23:43

Regardless - it was not done to humiliate.

There was clearly confusion - perhaps a teacher said hang on a minute, tubsters son did X yesterday, what's he doing here, he's not supposed to be going on any excursions - and another teacher says - oh, I'd not heard about that - we'd better check with the Housemaster/Housemistress.

And then they have to contact whoever they need to contact to find out what's going on.

In the meantime they ask your son and his friend to wait on a bench while they figure out if they're supposed to be on the trip or not.

Or whatever. I'm having to surmise because you're being deliberately cagey.

Whatever the situation, clearly there was confusion and the teachers needed to decide what to do.

As I'm sure you know, in a school, the registers of who is and isn't on the premises at any given time have to be 100% accurate for fire safety regs.

If the Housemaster thought your child was in school because he'd been banned from excursions due to his 'misdemeanour' as you put it, and was supposed to be in prep or whatever, but he'd actually gone on the trip, and there had been a fire alarm while they were out, the whole school would have been unnecessarily turned upside down looking for your son.

You can't take a child off premises unless everyone knows they're off premises. So they needed to check. Your son spent a few minutes on a bench as a result. Not the end of the world. And my point still stands - he was on the bench because of something he did wrong. The whole situation would never have arisen if he hadn't misbehaved the previous day. That is the reality you don't seem to want to accept.

It was an hour. And after 13 years of experience at the same school, I expect better

OP posts:
MumWifeOther · 16/08/2025 23:48

pollyglot · 16/08/2025 23:23

OK, OP, you refuse to answer my question as to your insulting me and questioning my professional competence. Obviously you are incapable of doing so, or else just love to throw verbal punches...

Beginning to see a pattern here of a self-opinionated, over-protective mother.

Well, OP, I wonder what your reaction towards the school would be if the following happened to your child, rather than some small, or even imagined slight.

Aged 12, my son, a chronic asthmatic, went on an outdoor ed trip with his prep school. DH used to go with him on every outing, owing to the severity of son's attacks. I'm not talking the lightweight asthma I see all the time - I mean hospitalisation, unconscious, blue, not breathing-type attacks. School would not allow DH to go, as parents were muttering about some fathers being privileged, denying others the opportunity...Friend with asthmatic child knew the drill well, promised to take care of him, asthma stable at the time, DS desperate to go and not to be "different"...so he went, with his nebuliser, prednisone tabs, peak flow meter, attack plan, inhalers...

Next day, school contacts me by phone to tell me that my son was in ICU with a terribly severe attack. The camp was 30 miles from the nearest hospital, very remote. Turns out the boys were in cabins of 4, no knowledge of where the staff were sleeping, only the Gapper. DS's best friend woke to hear DS trying to start nebuliser, then falling unconscious...had the presence of mind to start the machine, then the other boys raced around the camp in the dark, trying to find the staff. Gapper told them to go back to bed, as the staff didn't want to be disturbed.

Long and short...son was seconds from dying, school took no responsibility, friend was absolutely distraught...
"Lessons will be learned", apparently.

Doesn't that make your gripe against the school somewhat...trivial?

I hope your son is okay and I hope you sued the pants off them. While the OP’s gripe is minimal compared to yours, it doesn’t make it right and she does have the right to advocate for her child. For what it’s worth the bench thing wouldn’t infuriate me as much as the meeting. I would lose my shit over that.

tubsters · 16/08/2025 23:49

Fooldoththinkheiswise · 16/08/2025 23:47

We need to take your word for it being disproportionate and unfair though, don’t we? Tubsters, you’re the judge, the jury and your parenting is an inspiration to us all 😂

Are you ok?

OP posts:
OliviaBonas · 16/08/2025 23:50

There are no ‘winners’ by the time you’ve almost exhausted the grievance process. The panel will mainly side with the school. I hope being able to share your experience at the panel hearing is cathartic for you and you are able to move on.

Fooldoththinkheiswise · 16/08/2025 23:50

tubsters · 16/08/2025 23:49

Are you ok?

All ok here, thanks Tubsters ☺️

pollyglot · 16/08/2025 23:52

Fudgie
Oh my god that is utterly terrifying! I hope he’s doing well now 💕

Thanks Fudgie. He's 46 now, so survived a few more of those incidents...he of course, remembers little, but I do...the terror, the agony of not knowing the outcome of the next few seconds, talking him through his unconsciousness as he voided bowels and bladder, blue lipped, pale-skinned...

The school actually outdid itself the next year.

All kids had to run cross country - 3 miles, no excuses. DS hated to be different, so off he went, clutching his Ventolin inhaler, using it every minute or so...arrghh! Arrived back last, arrogant PE teacher made him do 3 laps of the rugby fields as "punishment."
He collapsed, unconscious. Bluelighted to hospital.

Evidently, lessons were not learned. That school felt the edge of my tongue, I assure you. HM's eardrums lacerated, PE teacher invited to find alternative employment.

tubsters · 16/08/2025 23:53

MumWifeOther · 16/08/2025 23:48

I hope your son is okay and I hope you sued the pants off them. While the OP’s gripe is minimal compared to yours, it doesn’t make it right and she does have the right to advocate for her child. For what it’s worth the bench thing wouldn’t infuriate me as much as the meeting. I would lose my shit over that.

I just cannot see the justification for a comparatively low level misdemeanour to have 3 adults there and one child. Seems totally OTT.
He has never been in trouble before .

OP posts:
MumWifeOther · 16/08/2025 23:54

tubsters · 16/08/2025 23:53

I just cannot see the justification for a comparatively low level misdemeanour to have 3 adults there and one child. Seems totally OTT.
He has never been in trouble before .

Yes it sounds very intimidating and I would have a few choice words that wouldn’t be “sir” for the headmaster too

Scarylett · 16/08/2025 23:54

As an ex governor I would start by asking to see the schools punishment policy. It might even be on their website. Possibly under behaviour policy. I remember being humiliated by teachers or dinner ladies who let a bit of power go to their head. It has stayed with me.

EnidSpyton · 16/08/2025 23:54

MrsFruitbat · 16/08/2025 23:44

I haven't read all the replies but it feels totally wrong that your son was treated so harshly especially if he is normally a sensitive polite pupil who behaves well and doesn't challenge the teachers .And that you are paying the school for this experience .It is completely wrong for the school to crush him and his confidence and to leave him distressed in front of his classmates .It is possible that the teachers may resent his priviledge .
It is good that he has you on his side .My 12 year old son was very upset years ago when he was unfairly punished for something relatively small .It is a sensitive age .I supported him quietly and fully and it definitely helped to modify his ideas about authority and to realise that people can make mistakes .I was very upset and angry at the time but in my heart I knew I was right and the school was wrong on that occasion and it was quite a valuable lesson .

Sorry, but as a private school teacher, this is a load of tosh.

We don't resent our students' privilege and take pleasure in punishing them for it!! We also don't let them get away with whatever they want because their parents are paying fees.

We are held to exactly the same professional standards as our state school colleagues.

For heaven's sake. It's not the 1950s anymore and private schools no longer resemble something from an Evelyn Waugh novel.

The OP's child has not been disproportionately punished or had his spirit crushed, ffs. He was asked to wait on a bench while the teachers checked if he was allowed to go on a trip or not. This made him feel humiliated as he was visible to other classmates while crying, but that was not the intention of the teachers and it was not designed as a punishment. This has become abundantly clear from the OP's responses and yet she is continuing to insist that somehow the school has committed some kind of crime.

tubsters · 16/08/2025 23:54

pollyglot · 16/08/2025 23:52

Fudgie
Oh my god that is utterly terrifying! I hope he’s doing well now 💕

Thanks Fudgie. He's 46 now, so survived a few more of those incidents...he of course, remembers little, but I do...the terror, the agony of not knowing the outcome of the next few seconds, talking him through his unconsciousness as he voided bowels and bladder, blue lipped, pale-skinned...

The school actually outdid itself the next year.

All kids had to run cross country - 3 miles, no excuses. DS hated to be different, so off he went, clutching his Ventolin inhaler, using it every minute or so...arrghh! Arrived back last, arrogant PE teacher made him do 3 laps of the rugby fields as "punishment."
He collapsed, unconscious. Bluelighted to hospital.

Evidently, lessons were not learned. That school felt the edge of my tongue, I assure you. HM's eardrums lacerated, PE teacher invited to find alternative employment.

Gosh, You kept him in the same school after that act of negligence ?

OP posts:
LittleMonks11 · 16/08/2025 23:56

Have other children been punished harshly and unfairly in a humiliating fashion to your knowledge under this new head, or just your son?

pollyglot · 16/08/2025 23:56

comparatively low level misdemeanour.

So that's what it was? In whose opinion? Evidently not the school's.

Still no response to my demand for evidence of classism and incompetence, OP.

TiggyTomCat · 16/08/2025 23:58

OP do what you feel you gotta do - you are going to anyway whatever most think. Enjoy the rest of your summer.

EnidSpyton · 16/08/2025 23:58

tubsters · 16/08/2025 23:48

It was an hour. And after 13 years of experience at the same school, I expect better

An hour?

Nonsense.

You're telling me that the teachers deliberated for an hour about whether he was allowed to go on a trip, while the other kids were waiting around, and the trip was delayed?

This would happen in no school, ever.

It might have felt like an hour to your son, but I can assure you it would not have been.

pollyglot · 16/08/2025 23:59

Gosh, You kept him in the same school after that act of negligence ?

For the three months left of the school year, yes.
They had the message, well and truly.

Why, what would you do?

DrBlackbird · 17/08/2025 00:00

My goodness some over invested posters angry with the @tubsters for declining to offer details on the misdemeanour.

If you’re going to panel, being calm and measured is important. Don’t let the Head get to claim you’re an over reacting hysterical mother (as some posters are trying to imply lol). You might find it interesting to read up a bit on why using shaming techniques are just so harmful to learning.

For example; Monroe, A. (2008). Shame Solutions: How Shame Impacts School-Aged Children and What Teachers Can Do to Help. The Educational Forum, 73(1), 58–66. https://doi.org/10.1080/001317208025396 There is another excellent book I’ll post the name as soon as I can find it.

I’d also focus on the impact of the punishment on your DS in terms of loss of a trusting relationship with his teachers, his long standing good behaviour, his character and your concerns over how this will negatively impact his learning. Citing academic evidence (x’s 2024 paper on using humiliation as a control mechanism in schools has found a, b and c’s negative impact on learning) can help bring emotional distance as well as strengthening your complaint.

Good luck. I absolutely hate bullies of young children and those who claim that teachers or Heads are not capable of bullying children live in some utopia disconnected from the real world.

tubsters · 17/08/2025 00:02

LittleMonks11 · 16/08/2025 23:56

Have other children been punished harshly and unfairly in a humiliating fashion to your knowledge under this new head, or just your son?

Yes they have it turns out, so I have learnt only afterwards

OP posts:
Swipe left for the next trending thread