I need help if you can inform me I would appreciate it.

[Krubim]

A 9-year-old girl pushed my 8-year-old son against a metal railing, scratching his glasses. He has very high prescriptions and they were new, only a week old, and cost £260. Luckily, they're under warranty, and the repair costs £60. I spoke to the teacher, who confirmed that parents would pay for the repair. Today they told me they were offering £20, which I declined. This afternoon, the school wrote to me saying it wasn't the parents' obligation to pay and that, ultimately, it was my business. I know that's not true and that parents are obliged to pay, and I need to know where I can get more information. I'm outraged. And after several weeks and because I asked today! The girl apologized, period. The one left with a scratched face and glasses is my son, and the school washes its hands of it.

I do think they should pay yes, but I don’t believe they’re under any legal obligation…

They are not obligated to pay, and neither you or the school can force them.

The only way you could possibly get the full amount is a small claims court, but only you can decide if that’s worth it or not.

School cannot do anything to force a family to pay for this kind of thing. They have no powers here.
Young children’s belongings get damaged for many reasons. You should take the £20.
The girl is basically the same age as your child, you don’t really explain what happened or why? Was is deliberate or did she trip and fall into him?
She has apologised and potentially has consequences in school.

You’re on a hiding to nothing. Take what is offered and get insurance.
DS was attacked by a boy at his school and ended up needing 2k worth of dental treatment ( implants ) The school wouldn’t/ couldn’t even provide the details of the attackers parents, or confirm his surname ( teenager) because .. confidentiality. Which is correct. Annoyingly.

This small claims court.

Might be worth insuring then in future. Sadly no, they are not obliged to pay.

They are not obligated to pay. Why do you think that? You might only get them to pay up by going to the small claims court, but you might not win, and there are costs involved. Take the 20 quid. Get the glasses insured in future.

"I know that's not true and that parents are obliged to pay, and I need to know where I can get more information. I'm outraged. And after several weeks and because I asked today! The girl apologized, period. The one left with a scratched face and glasses is my son, and the school washes its hands of it."

Nope the parents are not obligated to pay. They should, but neither you or the school have the power to force them. The school can't MAKE them pay, because the school just don't have that power. If you want them to pay you need to go through small claims court.

The problem is that it would be a scammers dream. I’m not saying you’re doing this at all but I can understand their hesitancy.

Accidental damage on your contents insurance? Check if you have it and the excess.

Unfortunately schools do nothing, even though the act I ‘ loco paretis’
Its ridiculous

I would just take the £20, it’s better than nothing.

I thought children's glasses were all free

@Krubim when my son was that age he went through several pairs of glasses in a year - he either lost them, or else they got damaged. However, they were NHS frames, so were replaced for free. Why are yours so expensive?

https://www.nhs.uk/nhs-services/opticians/can-i-get-my-glasses-repaired-or-replaced-on-the-nhs/

Because my son has 7 and 8 diopters in his eyes—that's outrageous!—and he needs special, thicker lenses. That's what they tell me every time I go to get his eyes checked.

They were standing in line at school, and a girl from a grade above him, whom he didn't know at all, told him she wasn't in line. He said she was, and that they were with two other friends. She pushed him out, and he hit his head on the railing, scratching his glasses and falling to the floor, scratching his chin. He didn't apologize; it was one of the things I demanded from the school so they could repair the damage done and both learn that violence isn't the solution. Well, she did today after I asked her again, because my son said she hadn't apologized when the incident happened a couple of weeks ago.

Reading this last message it is clear that your are not in the uk.
I’m afraid most people on here only have experience of the uk school systems.
In the uk the parents have no obligation to pay and school can legally do nothing.
If you are in America then different rules may apply but you might need to ask for advice elsewhere.

Im living in London, my husband is British and I’m Spanish. If I ask, it's for a reason, and if some private schools have told me if they are required to, that's why I asked. It must be the school's private policy. And as I was saying, in Spain, they make you pay for it if you have intentionally broken something, or they can expel you for a few days.

But as others have said, glasses should be free for children in the U.K. The strength of the prescription is irrelevant. And the girl didn’t deliberately break the glasses. If you have contents insurance, you might be able to claim off that. Otherwise, expensive glasses for a child - that’s asking for trouble. You should have had them insured. That’s your negligence.

As several posters have said, what you think you know is incorrect. The law in England & Wales is that parents cannot be held responsible for damage caused by their children when they are not there. Any adult who was present may have some responsibility if they failed to control the child sufficiently, but that doesn't mean teachers are liable for anything that happens in the playground.

The school cannot force the parents to pay. You could take the parents to small claims court as some have suggested, but I wouldn't recommend it. On the information you have posted, you would lose.

I sympathise, but I'm afraid you don't appear to have a claim against anyone.

The school was the one who told me at first that the girl's parents would pay as soon as the incident happened. Is my doubt normal? If today I say yes, in two weeks after asking you for the invoice, they quickly find out, and then it turns out to be no. As I answered before, in Spain it is different. My husband, who is English, is also unaware of the regulations. And I don't know what to tell you: my children go to the optician referred by the NHS and we pay part of the lenses. I will go back to my GP to see what they say. And thank you.

I wasn't negligent in any way. It seems incredible to me. I have four children whose glasses have never been broken, much less by assault. A screw could have come loose due to use alone. We're going to the optician's, derived from the GP. Are you telling me that they're deceiving me at the optician's? As I just told another girl, I'll make sure to ask at the GP that it is as you say.