Hi, i was hoping to share a recent experience to get others views as I still feel frustrated about a situation and think im over reacting.
My child's school had a disco after school to raise money they do this a few times through the year.
They have a deadline tickets need to be ordered and tickets are a few pounds.
My child is in year 1.
I believed I had booked a ticket for the party, before the deadline of the sales id gone on their site booked a ticket and then my screen said thank you for booking, I then never thought another thing about it.
Sent my child to school with party clothes all excited, then I had a call from the school not long after the disco had started to say my child couldnt attend the disco as he didn't have a ticket, the person said parents do this, dont buy a ticket thinking their child would get into the disco, I said I thought i did buy a ticket and asked if she was saying i was a parent who was trying not to pay? I have volunteered my time before to support at previous discos.
The school Sat my child in the classroom where the door leads to the disco room, I looked on my bank on route to the school to pick up my child and noticed the money hadn't been taken out my bank, I was made to feel that I was trying to sneak my child into the disco without paying.
I live a 2 min walk from the school luckily on route I heard someone on the opposite side of the road talking about how sorry they felt for my child not having a ticket, and that their parents hasnt got them a ticket, I turned around and looked across the street to find it was a teaching assistant from my child's class telling someone else.
I felt terrible for my child not being allowed to disco, the school would not let me make payment as the dealine had passed, I couldnt prove that I had booked, although on my Internet bowser history i can see I was on their payment website although cant prove i got to the thank you for your order.
Would you be upset if there was no flexibility in a genuine technical error that you had no idea of?
Would you be upset that a teaching assistant was talking about your child by name in public telling someone else what they believe had happened?
While picking up my childni had said there had been a breach of confidentiality and they want my to put it in an email
This would be the second breach, but i didnt report the first breach, previously my son had been very poorly and in hospital, I then later bumped into my child's old nursery teacher who we had not seen since they went into school and they asked how my child was following being in hospital, I asked how they knew and they named someone from my child's class.
I feel gutted my son missed out and I should of followed up some how first even though I never have before so maybe this is why I feel so frustrated, I dont want to get anyone into trouble so not sure if I should sent the email.
I took a photo of the teaching assistant across the road and she seen my doing so as I was frustrated on route to school.
Any advice, should I just forget about it?
Thank you!