Hi, we decided on Warwick Preparatory. We were very excited to start this journey, having had high hopes.
They are extremely good at convincing parents this is the best place for their children. Have invested a lot in that respect.
The reality was a bit different though.
The worst thing was my daughter was being hurt repeatedly and consistently over time only a month after she started by another child, nobody noticing anything, when she told me about it, they brushed it off saying the child was just being rough and very affectionate. They even blamed me for having suspicions about their care given that they had 20 years experience in childcare.
Well, the very next day I collected my daughter all in tears having been badly pinched just under her eye by the same child. Nobody had even noticed until they saw her crying and the mark.
There was no paperwork about it, the member of staff who was ther at collection was extremely insensitive to the situation and how upset my child was at the time.
I had to demand a meeting with the manager, who was kind and understanding but sadly could not do much to improve the situation, nor could she give me reassurance.
Communication from staff is quite poor, not much detail given about their day at preschool. I emailed to ask some basic information about milk provided as my daughter told me she wasn't given milk, they denied it, then it turned out to be true, they blamed it on their system and mis-communication.
And other similar difficulties when trying to communicate there never seemed good enough time, at pick up and collection it was impossible, then emails they said were hard to respond to as they had no time. I had to organise a meeting even for basic things.
At the parent's evening they had allowed 10 mins, it was online, the meeting started later, which meant even less time. They had not noticed basic things like which hand my daughter uses predominantly, and other basic things. She is talented and learnt to read early, before starting there, they had not noticed anything.
Children watched cartoons during the day time even though we had been reassured this would not be the case until after the day finishes and the children are in afterschool club.
Anyway, we ended up pulling her out one term after she started.
They wanted to charge us a full term's fee for the next term because we did not give them a full term's notice.... in the end they did agree not to do that given our experience.
We have decided to home educate and it has honestly been the best decision ever.