It’s not me but my sister.
She was in a situation in later 2017 where she had to apply for some benefits but the situation was temporary and she didn’t want the busybody school secretary to know about it, her DC go to a very niace School in a niace area, where gossip spreads like wild fire (and the school secretary is one of the worst for it) so she didn’t want everyone finding out about her temporary financial situation.
She was told she was eligible to apply but wrote to them to tell them she did not want to claim.
A few months later a comment was made by a TA that made her suspect the school thought she was struggling financially, she called to check but was told no fsm applications had been made or granted.
Fast forward to a couple of months ago and another comment was made about her needing help paying for a trip, when she queried it she was told that the school receives funds to help some pupils so if she needed any help she only had to ask.
Again she contacted the council and was told by email that there was definitely no claims for free school meals or pupil premium in their name.
Then last week she was told that the school are receiving the money for her DCs.
She contacted the council again and was then told in an email that in 2017 when the received her letter saying she did not want to claim someone made a mistake and actually made a claim in error.
She was clearly unhappy about this and told them so and now they have changed their story and are claiming that the the eligibility letter she was sent was actually telling her a claim would be made unless she opted out but even when they received her letter saying she did not want to claim as she was eligible she could not cancel the claim and it carried on, but at not point did she ever receive any letters or emails about it, and they repeatedly denied there was an active claim.
The thing is she never received free school meals, she continued to be billed for and pay school meals.
She’s really upset that this was all done against her wishes, she’s quite a private person, she has anxiety and is so upset about everyone at the school thinking she is struggling financially.