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Safeguarding?

4 replies

insanityscatching · 03/06/2015 23:32

There was a safeguarding fail involving dd at her school. The school don't deny it in fact the safeguarding person alerted me to it. It happened in February, I learnt about it in March. Since then I have been working with the school to get procedures in place so that it doesn't happen again.
It basically involved dd self harming and communication not being passed on and so there was no support given and no risk assessments made. The person (SENCo) who didn't pass on communication both a written note and a follow up email still isn't passing on communication until I raise it directly with HT who then intervenes on my behalf and dd is still self harming in school regularly.
In the last three months there have been numerous incidents of self harm, there have also been emails and meetings between school and home where we have thrashed out procedures, communication pathways, agreed responses etc but the SENCo ignores what was agreed and allows the TA's assigned to dd through her statement to do the same. And whilst the HT gets a response for single incidents that he addresses after I complain it makes no difference to the SENCo's general obstructiveness and determination to evade what has been agreed.
So we are now three months down the line, and nothing has changed and I am increasingly concerned for dd's safety. The self harm is increasing, it is never noticed even when dd is visibly bleeding even though dd has ft 1 to 1 support at all times and on the one occasion that the TA decided dd was self harming when she wasn't she totally disregarded the health professionals advice and in fact did exactly the opposite.
There was another incident today which feels like the final straw to me but the HT has asked for me to agree to another meeting with the SENCo. I have so far kept my complaint informal but informal isn't getting results is it time to make my complaint formal?
I don't particularly care about repercussions for the SENCo but wouldn't want the school as a whole to suffer repercussions as with the exception of Learning Support all other staff have been entirely supportive of dd. What is likely to happen if I make a formal complaint?

OP posts:
mummytime · 04/06/2015 07:14

I would have already made a formal complaint - sorry but they seem to be massively failing their duty of care.

What other help is your DD getting, eg. CAMHS?

insanityscatching · 04/06/2015 09:59

We have a fantastic GP and paed whose advice the TA completely disregarded. Referrals to CAMHs keep going back and forward because dd fits in no man's land. Because of the autism the regular CAMHs say she needs support from the learning disability team who deal with autism at CAMHs. The learning disability team say that because she has autism and no learning difficulties she doesn't fit their remit either so the referrals get passed between them and then returned.
Our CAMHs has a spectacularly bad reputation even with the GP's and paed so not even confident that any help offered, if we ever get it, will be all that useful anyway.
We had similar with ds who, on paper, has learning difficulties alongside the autism but the reasoning then was because he was in mainstream the learning disability team didn't consider him one of theirs either. The paed called in a favour and ds was seen by the lead psychiatrist at CAMHs but it was only resolved when we moved him to independent specialist school tbh and he no longer needed mental health support.
We have the option of seeing the school counselor of course but considering how badly it's going in school presently I am worried just how much more damage the counselor could cause.
The root of the problem is that the TA's are absolutely useless, which means dd's anxiety is off the scale and the SENCo supports the TA's in being useless. Yesterday for example, it's such basic support that isn't done. I gave the school a list of possible triggers two of which were tests and bank staff. Yesterday dd had a test overseen by bank staff which you would think would alert the TA's to be more vigilant but no because it was a test the TA told dd she couldn't give dd support so sat for an hour doing nothing! That she ignored dd's statement, didn't follow the agreed strategies and didn't even meet the support needs for her processing difficulties which would have meant dd would have sat in a quiet area had the questions read to her and have been given the option of breaks if needed is just icing on the cake. That dd then comes home bleeding (on her face) and again it is unnoticed is still a surprise to them!
Each time I have complained to the SENCo she writes a snippy note telling me off for criticising the TA's so now I just go straight to the HT but the TA's don't comply with the agreed strategies put in place by the HT either. It's not just one TA either dd has four and three of them are neither use nor ornament and the fourth is only marginally better.

OP posts:
mummytime · 04/06/2015 16:12

Is there a chance she could change schools?

I have worked in schools where I wouldn't have allowed my children to go and the SEN team didn't know enough. And that is even after their primary school which was "inclusive" but did let a lot of children down. I'd have written to the Head damning it, but he struggles with depression, and is soon retiring and I just couldn't push him over the edge (even though he personally let one of my children down and totally misjudged her).

There are excellent SENCOs out there though.

insanityscatching · 04/06/2015 17:29

If it wasn't for the fact that she has friendships that we have nurtured since her early primary days that are hugely important to her (and she would really struggle to make new ones) I would have moved her months ago tbh. She would be devastated to move from her friends and even the best most supportive TA's wouldn't make that worthwhile for her.

I think the HT must have had words with SENCo and TA's today in the hopes of fending off a formal complaint as today her liaison book documents everything and surprisingly enough we have two instances of self harm documented when there hasn't been one in four months. I have details of the exact support dd has needed and exactly what has been given. I've had an email from the English teacher regarding the texts dd should be studying (tbf the subject teachers have been first class) because the TA alerted them to dd struggling with the content.
This is exactly what I have been demanding but the SENCo and TA's have been completely obstructive so maybe the HT has cracked the whip properly today.
Dd unsurprisingly has come home in better shape than usual too so maybe I can get this to work even if it means threatening a formal complaint if needs be.
Of course it's day one and dd has had the marginally better TA today we will have to see what Hopeless, Useless and Nice but Dim come up with of course Wink.

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